Oldie but a goldie?
1. One-time installation fee, low annual fee.
Some small theaters use ticket systems that offer simple solutions for selling their tickets. These are very often offered by companies that were founded in the early phases of the Internet. Most of the time they paid a high installation fee for this in the early 2000s and have used the ticketing software since then. The advantage is, of course, that these costs have long been amortized and that there are now only small fixed fees for operating the software.
A major disadvantage, however, is that most of the time it is an outdated ticketing system. The ticket shop is usually out of date and its design is reminiscent of Windows 95. This inevitably leads to poor usability for the ticket buyer and thus to a high dropout rate in the ticket purchase process. Another significant disadvantage is that there are hardly any software updates for the ticketing software. Functionalities that should have become standard in the meantime, such as integrated theater subscription, membership or cross-selling with merchandise items, are just as non-existent as comprehensive reports, a scanning app or associated tools to promote your tickets.