General

5 Key Learnings from Reopening Your Event.

5 Key Learnings from Reopening Your Event. 2560 1696 egocentric Systems GmbH

Your reopening went so-so? The return to operation in the New Normal let many organizers breathe a sigh of relief, followed by the realization of new hurdles. We have collected five points that you, as an event organizer, can learn from your reopening, so the next WOW event will be a success. Digitized ticket solutions, easier access control and contactless admission are just a few of the optimization points.

Kontaktfreier Einlass und einfache Zutrittskontrolle für die nächste erfolgreiche Wiedereröffnung

Summer 2021 was the season of great reopenings. Hooray for the revived cultural program, dazzling festivals and bustling city fairs! But sanitation issues, 3G regulations, and the hovering threat of another lockdown, make event operations difficult. What didn’t go so well for your reopening, you can always improve and prepare for the fall with innovative ideas. The collected key learnings in our post show you where to start!

Learning 1: Tickets with time slot are not only for museums

A ticket with a time slot means that your visitors choose a certain visit time when booking the ticket. The visit time regulates the length of stay, which is also noted on the ticket. You can define the intervals in advance and adjust them according to your capacities.

Tickets with time slot booking are suitable for any event that is characterized by streams of visitors and give you the possibility of a controlled flow of visitors. In addition, you can use the capacity of your venue to the fullest. No annoying queues for your visitors! No breaches of hygiene and distance rules! The icing on the cake: Visitor spaces do not expire. When leaving the venue, the space can be re-booked and you sell more tickets.

The ticket system of egocentric Systems offers a sophisticated function for time slot booking. Read more abot the advantages and the how it works.

Tickets mit Zeitfensterbuchung für kontrollierte Besucherströme

Learning 2: Open communication creates a secure feeling

Feeling SAFE is feeling FUN! With the visit of your event you get enormous trust from your guests. Building trust with your community is key in the New Normal. Therefore it is important to communicate continuously and to inform openly. Customer management and marketing tools make it easy for you to stay in touch with your fans. Send reminder emails about your reopening and show transparently what a visit to your location looks like. What do visitors have to consider at the entrance? What is important when returning a ticket? How do you take care of the safety of your guests?

The technological support of a CRM system simplifies the administration of your customer data and is the basis for target group specific communication campaigns. The online ticketing software from egocentric Systems offers you an all-round solution with all the functions you need to build up relationships with your target group – an integrated CRM and numerous marketing tools.

Learning 3: Contactless check-in is part of the basic setup

Spendentipp-QR-Code-Einbinden

The goal after your reopening should be to limit the contacts at your event as much as possible. This starts with the purchase of the ticket. Selling your tickets online relieves your box office and expands your ticket range: mobile and print-at-home tickets support contactless admission options. On-site, you can implement electronic access control with the help of ticket scanners. The technical support enables the contactless process, impresses with additional digital functions and is simple to operate. The more contactless options you offer, the safer your guests will feel.

At the entrance, your visitors can scan their ticket themselves – print or mobile – and enter your event contactless. egocentric Systems offers its customers to rent appropriate scanners or supports the implementation of own devices into the system. Further advantages of electronic access control are the downstream functions: in our online ticketing system you can see how many visitors are on your premises and how long their stay lasted. This way you always have an overview of how many seats you can still sell or if your location is already full.

Learning 4: Online requests facilitate contact tracking

Data over data. The obligation of contact tracking occupies all organizers. The first hurdle is collecting the necessary data. Paperwork at the venue and queues must be avoided! Second hurdle is managing the data to quickly find the information when needed. Both points can be solved if you also sell your tickets online.

A cleverly designed online ticketing solution, like the one from egocentric Systems 😉, allows you to query customer information directly during ticket booking. You can create forms yourself and integrate them into the purchasing process. The created profiles of your guests can be easily managed by CRM and optimize the search for the desired information. Of course, the processing of data in the system is compliant according to legal guidelines.

Learning 5: To invest in innovative solutions is always a good idea

Beitragsbild Biete Shows und Performances online an

The lockdown made organizers aware of new innovative event formats. If you haven’t jumped on the bandwagon yet, we recommend you to do so pronto. How about your own online media library where you can offer additional material or recordings of entire events? You can also sell tickets for your digital offer via a paywall. You can also offer your event as a livestream and create the potential for double revenues. Furthermore, a digital solution opens the door to a larger target group and makes your brand more present online.

The egocentric Systems solution delivers a fast option for video content that you can integrate directly on your website. We see the huge advantage of the feature in maintaining the relationship with your guests. Home entertainment creates proximity to your offering and is an opportunity for networking and community building. Integrated features for chatting and a donation plugin complete the online experience.

Let’s sum up

1

Digitize processes to help you manage your event at New Normal. From online ticketing to contact tracking, there are digital offerings. With our online ticketing software you get all functions in one solution – JACKPOT!

2

Make the most of your venue and sell tickets efficiently. Tickets with time slot booking balance visitor flows and turn one ticket per visitor seat into as many as you want. A digital system in the background allows you to monitor the utilization of your event.

3

Make it contactless, if possible. Whether with special ticket types, a scanner system for electric admission control or an online offer for your fans at home. Diversify your offer and rely on technological support to create your WOW event in the New Normal.

You are not sure yet or still have questions. We would be happy to help you with your hurdles. Feel free to contact us at: info@egocentric-systems.de

Get started with us now!

For even more information about event ticketing software and pricing, just contact us and get to know us and our software.

How e-ticketing takes the pressure off your event planning.

How e-ticketing takes the pressure off your event planning. 2560 1707 egocentric Systems GmbH

The pandemic time has brought your business to a standstill? Or you are struggling with the implementation of hygiene regulations? The right e-ticketing solution can take the pressure off your event planning and offer numerous advantages – during the crisis and even afterwards.

Unser E-Ticket-System erleichtert Deine Veranstaltungsplanung

The planning of events is experiencing numerous hurdles due to the Covid-19 crisis and is increasing the organizational effort in numerous places. The sale of tickets also has to face new demands: preferably contactless, digital or mobile and as simple as possible. The ticketing system behind it should make your life easier and not open up another construction site. Below we present the advantages of e-tickets and how our solution solves your problems.

Increase Online Sales

THIS IS WHAT IT GETS YOU

The additional sales channel – the ticket store on your website – reaches new target groups compared to advance sales at the box office. Even visitors from further away can book tickets online for a weekend trip. This independence from physical distance is what makes e-tickets so special. But they also have other advantages.

E-tickets or digital tickets have a decisive advantage over analog tickets from the box office: transparency. Online sales allow you to bundle information – about buyers and for which events especially many tickets are sold. Linking the data directly from ticket sales with the event manager of egocentric Systems allows you to query and evaluate a wide range of data. This traceability is much more difficult with analog ticket sales.

And the most important thing should not be forgotten: digital tickets allow control mechanisms for the new normal. The sale of seat tickets with automatic spacing function, overview of the capacities of your premises and the sale of tickets with time windows. This way, you can already see how many visitors you expect and what the capacity utilization is when planning your event. This allows you to easily implement spacing rules and avoid contacts.

Also important to consider: the environmental factor

The graph above shows the environmental impact of paper. Although it is a more sustainable material than plastic, for example, reducing the use of paper can also do good for our planet. Saving paper counteracts the deforestation of forests. More and more people are becoming aware of this and are changing their purchasing behavior accordingly.

With e-tickets, you address precisely these visitors with an awareness of sustainability and create an alternative to the conventional paper ticket with digital tickets.

Fast forward again

That’s how e-tickets take the pressure off your event planning:

  • Easy access to tickets in your online shop
  • More revenue through flexible use of advertising space on the e-ticket
  • Direct collection of information from the sales process and linking with presentation and evaluation tools
  • Compliance with hygiene requirements and distance regulations
  • The environment thanks you – e-tickets have a significant sustainability aspect

Get started with us now!

For even more information about event ticketing software and pricing, just contact us and get to know us and our software better.

Quickly reopen. Timed tickets for easy appointment booking.

Quickly reopen. Timed tickets for easy appointment booking. 2560 1707 egocentric Systems GmbH

As agreed at the last Coronagipfel, openings for retail, museums and zoos are coming within reach – although not the same for all federal states. In North Rhine-Westphalia, for example, many museums have reopened since 08.03.2021. In Bavaria, cultural institutions have also been allowed to reopen their doors since 11.03.2021. The issue of fixed time windows for visitors plays a central role here. Because the idea is that visitors must book appointments in advance and provide their contact details. Wearing a mask is mandatory and visits are limited in time. Now many operators are faced with the question “How do I enable guests to book for specific time slots and query data in a compliant way?”

Retailers show how it’s done. An article from the FAZ

Click & Meet ist das neue Motto speziell für den Einzelhandel. Ähnliche Konzepte sind auch denkbar für Kulturstätten, Museen und Freibäder. Dafür lautet das Motto allerdings Tickets mit Zeitfenster. Diese können einfach online gebucht und vor Ort schnell gescannt werden. Die Abfrage der Kundendaten wird ebenfalls erleichtert.

What are tickets with time slots?

Time-window tickets make it easier for you to control the capacity of your venue and the flow of visitors. With time-based ticketing, you can offer tickets in limited time windows. This helps to regulate visitor flows and avoid long queues and overcrowding. At the same time, short waiting times improve the customer experience.

How does selling tickets with time windows work?

1. White label ticket store on your own website

Your visitors can buy an online ticket with time slot directly on your website without being redirected to an external site. All they have to do is select the relevant exhibition and set the date and time. To do this, you can simply create a price list in the system that meets the requirements of your company. These lists can be customized by price, area and ticket type. Create multiple price lists and assign them to the exhibitions for which you want to use time-based ticketing.

Einfache und schnelle Buchung im Online-Ticketshop direkt auf Deiner Webseite

2. Shopping cart with subsequent query of customer information
After your visitors have placed all the tickets and products they want in the shopping cart, they can register for a customer login or continue via a guest account. In doing so, all relevant information such as place of residence and telephone number will be requested. The processing is done in our system in accordance with data protection and is easy to handle due to the integration in the booking. If you wish, you can also create customizable forms, e.g. for contact follow-up, in the system and add them to the booking process.

Kombinierter Warenkorb für Tickets und Produkte plus Abfrage der Kundeninformationen

3. E-ticket for fast scan at the entrance

After your visitors have placed all the tickets and products they want in the shopping cart, they can register for a customer login or continue via a guest account. In doing so, all relevant information such as place of residence and telephone number will be requested. The processing is done in our system in accordance with data protection and is easy to handle due to the integration in the booking. If you wish, you can also create customizable forms, e.g. for contact follow-up, in the system and add them to the booking process.

E-Ticket zum Abspeichern oder Drucken für einen reibungslosen Einlass

Good for your visitors! But what about you?

So far, so good! Your visitors are well taken care of with our system, but what do tickets with time slots bring you? The advantages are not only the ticket store for online sales, but the heart of the system is the event manager, where you can configure everything. With the time slot tool for timed ticketing, you can view, track and edit ticket availability in real time. If a time slot is sold out, customers are notified during the selection process. This is used to prevent oversupply of your events.

You see, tickets with time slots with simple creation, booking and control are the key to a fast reopening. We will help you with a quick implementation of our system and the setup of Time Tickets. Just contact us and we will talk about how to realize your reopening as soon as possible: info@egocentric-systems.de

Book time slots quickly and easily online

Open easily, in the shortest time and with maximum security! Find your suitable package from super fast to fully integrated.

Event Reports: these 6 are fundamental for your event.

Event Reports: these 6 are fundamental for your event. 2560 1829 egocentric Systems GmbH

In many online ticketing systems it is difficult to find and evaluate the most important data for events. Are you often missing the event report you need? Or you cannot find a suitable one in your ticketing solution?

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What you get out of it: informative event reports make it easier for you to analyze your events, can be found quickly in the system and can be customized. In our blog post, we present 6 fundamental event reports that do just that. In addition, they are the basis for efficient analysis of your data and for deriving decisions.

No. 1 Event Summary Report

With the Event Summary Report you get an overview of the sales of your events. Measure the success of your events by analyzing how much revenue was generated in each category, e.g. tickets, merchandise, vouchers, donations. See how well you sold by each ticket category, how much you collected in advance fees, and how crowded your event is.

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This report provides a good overall view of how successful your event can be in the future and which sub-areas need your attention the most.

No. 2 Payment Matching Report

From an accounting perspective, matching, i.e. comparing and contrasting the financial data of your ticket sales, is essential. Therefore, matching your reports is critical for credit card payment verification. Compare your transactions in our ticketing system with the funds from your payment gateway to correct any errors.

This will help you identify errors that occurred immediately. It is best to run this report daily to ensure your information is up to date.

No. 3 Custom Sales Report

If you need an event report that allows you to select your own sales revenue (e.g. customer information, event date ranges, etc.), then you should consider the custom sales report. Run the same report over and over again without effort to minimize your search time and filter desired information faster.

Share this report with all users in your event organizer account to keep them updated and informed about event sales. Run this report anytime you need comprehensive sales data.

No. 4 Custom Customer Report

Do you know enough about the people who attend your events? No? Then this event report will help you change that. For example, you can understand the demographics of your guests. This data will not only greatly improve your marketing efforts, but can also help you deepen relationships with your guests.

The Custom Customer Report is perfect for getting a snapshot of your visitors’ buying habits. Retrieve data such as your visitor’s name, email address, tickets purchased and total number of orders to get more information and improve the visitor experience.

No. 5 Will Call Report

You work with deposit or booking lists for all visitors of the particular event day? Keeping such records manually often leads to a great deal of processing work and contains numerous sources of error. Replace these manual lists sooner rather than later! Instead, immediately create a list of pickups for your upcoming events in the ticketing system.

The Will Call Report helps you capture all guests along with your necessary ticket information – similar to a guest list. The report identifies where your visitors purchased their tickets and allows you to sort them by visitor name or order number. If you want to get an overview of your visitors, the Will Call Report is worth checking out on the day of your event.

No. 6 Cashier Report

In the course of your daily work, you or your cashiers will generate an incredible amount of transactions that you need to keep accurate records of. With the Cashier Report you’ll be able to generate a list of the sales activities carried out by your employees. This will give you a detailed breakdown of each transaction, such as the number of cash or credit card payments, exchange orders, and which cashier was responsible for those orders during each period. This report is a great tool that will assist you in your cashier operations and greatly improve your cashier operations.

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Now it’s your turn

You now realize how fundamental event reports are for you and your events! They make data clearer, more comprehensible and make it easier for you to find the information you need. You have also learned how we implement this with our system.

You are not sure yet or still have questions. We would be happy to help you with your challenges. Feel free to contact us at: info@egocentric-systems.de

You like what you’ve read?

With the reports from egocentric Systems, querying your data is easy peasy. Book your personal demo and see for yourself!

Event ticketing features that faciliate social distancing.

Event ticketing features that faciliate social distancing. 2560 1707 egocentric Systems GmbH

Social Distancing or also
a Baby elephant distance.

While the pandemic completely switched off the lights of the event industry during the lockdown, creative event organizers and ticket providers have found ways to make a fresh start. True to the industry motto “The show must go on”!, that is why egocentric Systems is striving to introduce new event ticketing features that facilitate social distancing. In this blog we would like to introduce some of them to you.

Since the beginning of the pandemic, experts have been raving about keeping distance as the most effective way to prevent the spread of the disease. This means that a distance of about 1.50m should be kept between you and another person. When you think of pictures in sold-out soccer stadiums, cheering fans, or party scenes from music festivals – unimaginable! And less visitors mean less atmosphere and in the end, economically, also less income.

But hey, desperate times call for creative measures, so we have to find a way to deal with that. The first events are setting a good example: the soccer match of the first DFB cup round between SG Dynamo Dresden and Hamburger SV on September 14th, 2020 shows how it can work, even keeping a distance.

With exactly 10,053 spectators, the organizers have managed to set at least one European record as the temporarily most visited soccer match during the pandemic. It was an event that was internationally acclaimed and also attracted attention in major soccer cities such as London, Barcelona or Madrid. This game is considered a good example of how things can slowly return to normal.

4 points you should consider.
1. Location

First of all, you need a venue that allows you to hold a profitable event even if you don’t have the capacity. The hygiene concepts approved by the German health authorities generally assume a maximum utilization of 30-40% of the total capacity by September 2020.

This is not profitably reproducible for every organizer. But especially in larger arenas, ticket sales may be worthwhile, even if the seats are kept at a distance when booking.

2. KEEP A DISTANCE

You have to make sure that all guests have an appropriate distance between each other and that only people from the same household are together in the respective “zones”. Most hygiene concepts require that the distance between guests who do not belong to a zone is at least 1.50 meters.

3. ADMITTANCE

In addition, various means of entry to the venue are necessary to avoid crowds. Only in this way is it possible to keep the maximum distance when admitting guests.

4. 4. CONTACT TRACING

The last point is to ensure contact tracking. Each ticket should be personalized so that each visitor can be notified in case of an occurred corona infection.

OK DO IT!

Event Ticketing features that facilitate social distancing.

With our software, we offer you exactly the tools you need to comply with the four points mentioned above. You can use our Social Distancing function integrated into the seating plan for ticketing. Maybe you already know our contribution to 10 premium ticketing functions? Here we present nine more features that will be useful to you in the times of Covid19.

An important requirement for using our function for automatic spacing in the seating plan is to have a seat folder set up. Your guests should have the possibility to book their seat exactly as they wish. So you first have to create the corresponding seating or table plan in the ticketing system.

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In order that, you, as the organizer get the maximum possible utilization, you set up the seating plan exactly as it would be at full capacity. So first you release all seats. Then you set the rules.

It can be important to note that your guests may only buy tickets for their own group of people. For example, if they are attending the event with two of their friends or family members, it is okay that they stay in the same zone. But nobody should be able to buy tickets for that same zone.

This means that after each booking, a block is automatically placed around the booked seats and, for example, 1 or 2 free seats are blocked to the left and right of the booked seats. Once the purchase is completed, these seats are no longer visible.

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In the screenshot above you can see an example how it can look like. The occupied seats are shown as booked, seats to the left and right disappear and are greyed out. Available seats are still bookable in the respective category color.

Another thing we have mentioned is that you should avoid that to many people crowd in when you enter. Therefore, it is important to consider enough entrances and to show them immediately in the hall plan. The ticket should clearly show which entrance or entrance sector your visitors should use. This is easily done with our layout editor.

In addition, you can define different check-in availability times for each ticket belonging to the same entrance and set the difference between allowed check-ins, for example in ten minute slots.

The show must go on.

As we said at the beginning – the show must go on! We are closely monitoring what is happening in the live event industry. To ensure that our customers are successful, we are constantly developing our many functions further. These innovations and tutorials can also be found on our YouTube Channel.

With the presented event ticketing features, which facilitate social distancing, you will reach the maximum possible capacity despite the restrictions. If your demand is higher, you can use our extensive streaming features and generate additional revenue.

We are constantly working on bringing new innovations in ticketing to the market. This progress helped egocentric Systems win new partnerships in September 2020. We are very happy about this and it is the biggest motivation to keep on working hard and to help you master the difficulties and chaos during the Corona pandemic.

Hang in there, be creative and as always have fun with the ticketing!

Interest aroused?

Du möchtest unabhängig und erfolgreich Deine Events ausverkaufen?
Dann teste unverbindlich unsere innovative Softwarelösung für Ticketverkäufe.

Rescue plan for organizers in second lockdown.

Rescue plan for organizers in second lockdown. 2560 1922 egocentric Systems GmbH

Ticketing measures to get you through the second lockdown.

The second wave of the COVID-19 virus has also hit Germany and the number of infected people has increased exponentially, especially in the month of October. The German government reacted to this with a second lockdown on October 28, 2020, which includes a renewed ban on all events. To make sure that you as an organizer are prepared, we present you here seven ticketing measures for the second lockdown.

This decision of the federal government brutally affects most organizers, no matter if they are theaters, museums, amusement parks or sports clubs. Concepts, emergency solutions and hygiene measures that have been painstakingly built up over the past few months to finally allow events with an audience to take place in these times are suddenly worthless again.

Even if it will be of little consolation to most of our customers, we still want to take up our motto from the spring: the show must go on. In our blog In our blog post “Surviving the Corona Crisis” from April 6, 2020, we described a number of possibilities to generate sales even during the lockdown.

WE CONTINUE TO LOOK AHEAD

Despite everything, we let our thoughts wander and we want to give to all organizers, who are affected by the COVID-19 crisis, even more tips and support. As said, we know how difficult this pandemic is for all of us.

As your provider of modern ticketing solutions, we firmly believe that there are ways to, at least, somewhat, mitigate the impact that this pandemic has on our entire industry. Here are seven ticketing measures to get you through the second lockdown.

7 ticketing measures for the second lockdown.

Driving forward donations.

In a time of crisis, when sales are declining, one of the most important factors is to ask your fans for support. The helpfulness of everyone is gigantic. We have felt this in almost every action that was done with our software. No matter if it was in our own soliticket promotion or in the many fundraising campaigns that were done with the help of our donation tool.

Now is another time to start a fundraising campaign. Maybe with new ideas, with special incentives for your supporters, sapecial memberships or a transparent crowd-funding campaign.

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Include a donation plugin directly on your homepage so people can see your campaign.
Create a specific campaign for the COVID 19 crisis with a message that outlines the history and needs of your organization during this time.
Share this fundraising campaign with your benefactors through social media and email to raise awareness.
Organize free events or live streams and let your fans decide how much they want to pay with our ``pay what you want`` feature.

Offer gift cards.

At a time like this, when events have been postponed or cancelled, promoting or offering gift cards is a great option compared to ticket refunds. Offer your Gift Cards to patrons or other people on your email list to boost your sales during this time. Check out these benefits.

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A digital gift card is as good as cash.
Gift cards never expire.
Send a gift certificate to a friend.
Sell gift cards at a discounted price, but with a higher value.

Sell Flex Passes.

Flex Pass subscriptions include a fixed number of tickets set up by the organizer. It can be configured to include or exclude specific event types, dates, and tickets. You have the option to restrict by price range or category.

If you are coming from a theater, playhouse, improv theater, or other event format and your season has been postponed due to the pandemic, Flex Passes may be an advantage.

Any credit on a Flex Pass can be carried over to a new season.
Sales at a discounted price can also help to boost sales during that time.

Better refund options.

Don’t lose money on tickets already sold when a visitor requests a refund. We offer you the following options and more with our ticketing software.

Refund to a gift card that can be used for tickets to various events, merchandise and more.
Get a refund on a donation and in return receive a receipt for tax benefits.
Refund to an account balance that can be used at the box office or ticket store for future transactions.
Rebooking to another event.
Exchange to a livestream ticket.

Live broadcast of your events.

Livestreaming is a great option to pick up fans in their living room and allows you to have more people at your event. egocentric Systems can help you sell more tickets with livestreams.

When we conceived and developed numerous options in March at the beginning of the pandemic, we never expected such a great response. Since then, many event organizers have turned their attention to the livestream option and are successfully selling tickets. You do not know the possibilities yet? Find out more about all functions HERE.

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Livestreams ensure you a wide audience that virtually visits your events.
Livestreams can be easily added directly to your website via the plugin.
Integrated chat and donation functionality offers further possibilities to improve the customer experience.
The creation of a media library with paid access generates additional revenue for your cash register. And you can offer both permanent and limited access.

Easily move of the event dates.

To move an event, egocentric Systems offers the possibility to easily transfer all your event information to another one. Simply change the data of your existing event and the system will automatically update the event news and other date related elements. Also, tickets automatically change the date and validity of event tickets.

Any credit on a Flex Pass can be carried over to a new season.
Sales at a discounted price can also help boost sales during that time.

Sell goods.

With our software you have the possibility to sell items in connection with donations and tickets. For example, you can sell programs, t-shirts, mugs or other goods on your website or within a purchase process.

Sell tickets and accessories directly in a shopping cart.
Easy online selling of your goods - together or independently of your tickets.

Take off with us now!

For more information about event ticketing software and prices, just contact us and get to know us and our software better.

Ticketing system for conferences and fairs, cheaper than expected.

Ticketing system for conferences and fairs, cheaper than expected. 2560 1707 egocentric Systems GmbH

What should flexible ticketing and participant management for conferences look like?

What should flexible ticketing system for conferences and fairs look like?
Are you planning a conference or trade fair that gives people the opportunity to network, make contacts and form partnerships? An event that will help people and companies advance their business, add value to their lives or take their career to the next level?

You want solutions. You rush to the internet to find a serious ticketing or accreditation system for your conference. An event software that allows participants to register and buy tickets. But do you quickly run out of breath when you find out how much money some people are asking for and how bad the others are?

Nowadays, people expect things like buying tickets to be done conveniently and quickly via PC or mobile devices. To achieve this, visitors want information that is as compact and comprehensive as possible. The needs of your guests are important and you have to respond to them. This also includes that the admission is fast and smooth. Nobody wants to stand in a long queue at the entrance and wait.

Comprehensive ticketing systems for conferences and faires are priceless?
Not necessarily!

 

We can help make ticket purchasing much easier and more convenient for both you and your event visitors, whether you’re organizing a small or large event.

With the help of the efficient all-in-one ticketing and admission system from egocentric Systems this is easy to solve. We have done all the work for you and created a platform where you can easily provide conference tickets as well as exhibition tickets to the participants and offer a seamless admission process.

AND THIS IS HOW IT WORKS

TICKETING SYSTEM FOR CONFERENCES AND FAIRS

Online ticket store in your design.

First you need an online store. With our Shop-Plugin you can quickly and easily design your ticket store in your corporate design. It will be integrated into your website in less than 3 minutes and your visitors can buy tickets or register for your conference directly on your website. The whole thing works also directly from your cell phone, so that your guests can book tickets from anywhere.

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Sell different sessions at your conference online.

As a conference organizer you probably know this. You have a main stage and different breakout sessions taking place in smaller rooms with capacity limitations. With the help of our ticketing platform for conferences you can easily allow your participants to pre-book different breakout sessions.

This way your guests can plan their visit from the comfort of their home or office and make sure that they get a seat at the presentation of their choice. The participants can see which speakers will be present and what topics are being discussed.

Get to know your guests and get all the information you need.

You want more information about your participants? Or maybe you offer different catering services during the breaks? With our system integrated forms and freely definable text fields, you can request all relevant information in the store. Use free text, checkboxes or individual query forms.

Livestream tickets as an additional source of income.

You want maximum reach and additional revenue?
Use our livestream integration to reach participants who do not want to travel due to the current situation or are not interested in every lecture. Turn your conference into a hybrid event and offer both visitor and livestream tickets. Not only will you reach more guests, but you can also increase your sales. You can find detailed information about the virtual event HERE

Admission and ticket scanning.

We talked about this right at the beginning, a smooth entrance to your conference is very important. With our high performance and easy to use scan app, admission is a breeze. Use any smartphone and install our app. It’s ready to go and your guests can stream in.

If you do not have your own device, no problem. We can also lend you our modern ticket scanners. These devices use the latest technology to ensure that all tickets are scanned in real time. Fraudulent tickets would be identified with ease. Learn more about ticket scanning and validation on our YouTube Channel

Accreditation and name tag printing.

For many conferences a consistent accreditation process is necessary. This means that your guests are registered at the entrance, scanned and receive their printed name tag. This also works very easily with our accreditation solution for conferences and trade fairs. The printed or digital ticket is held up to the scanner, the booking is called up and the name tag is printed. It could hardly be easier or faster.

Visitor management.

Good participant management is another point. The participant management system integrated in our software always shows you the current number of visitors and data. It also offers you a wide range of data and various reports that can be called up quickly and easily with just one click.

What does all this cost you?

We understand that you have already spent a lot of money on putting together an event. That’s why we only charge a small fee on every ticket sold. This way you can keep the costs very low and only pay if you have made a profit. These fees go directly into the support and maintenance of our systems and ensure that we always provide you with the best service. This way you get the best value for money when selling conference tickets!

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CHOOSE YOUR RIGHT TICKETING PARTNER FOR CONFERENCES & TRADE FAIRS.

Selling tickets for a conference or trade fair does not have to be an overwhelming or tedious task. The sales process can be easily automated and made efficient, reducing repetitive and time-consuming steps.

With the help of our all-in-one ticketing solution you can easily manage the ticket sales and admission process. Our system can be delivered as a white label ticketing solution and we are the experts when it comes to issuing tickets.

Interest aroused?

Then test our innovative software solution for ticket sales without obligation. We are looking forward to your contact and are also available for all your questions.

Fall in love with our software for selling sports tickets.

Fall in love with our software for selling sports tickets. 2560 1707 egocentric Systems GmbH

Fall in love with our software for selling sports tickets.

Ok, so falling in love might be a bit exaggerated. But we can promise you that when it comes to innovative and feature-rich software for selling sports tickets, there is not a much comparable software on the market. Our ticket platform is innovative, affordable, adaptable and an easy to use software solution.

We have developed many functions especially in cooperation with organizers and promoters of sports events.
Our ticketing software can be used to manage tickets for sporting and major events, leagues and more.
It has a large number of functions that an effective ticket system for sports events must have.


We understand you and your event.

We understand the challenges that organizers face when selling tickets and have adapted our software solution to meet these challenges. And we also know that, especially in sports, the focus on costs is very important.

That’s why we have concentrated on developing our ticketing software in such a way that it is easy to use and as cost-effective as possible. In fact, it is so cost-effective that it pays off everyone who uses it.

But more about that later…

Main features of our sports ticket management software.

Our ticketing system is packed with powerful features designed to make ticket sales as smooth as possible. Below are just a few of the outstanding features. But if you want to learn more about any of these features, just book a demo and we will advise you individually.

The cost-effective way to sell tickets.

You are free to determine your own advance booking fee. You will receive 100% of this fee and can easily generate additional revenue. As a handball club you can charge an advance booking fee for your online ticket sales. Your buyers know these from other suppliers, but in this case they will be completely yours. The amount we charge per ticket is far below the industry standard and is lower than many of our competitors.

Intuitive design.

Both the front-end and back-end design, as well as the layout of our ticketing software for sporting events, is designed to be easy to use. While the functionality of the system is complex and powerful, the user interface has been designed to be minimal and intuitive.

Our ticketing system for sports event organizers.

Although we offer training on how to use the system, we find that usually only minimal training is required. Features such as our interactive seating plan help customers navigate through a virtual representation of the stadium and find the best tickets for them. Our user-friendly store plugin can be easily integrated into any website, allowing you to sell tickets through your own white label ticket store.

Easy access control on match day.

On match day you can be sure that there will be no bottlenecks when the crowds arrive. Each ticket will have its own unique QR code which, when scanned, will tell your security staff whether it is a valid ticket or not. Sales through your cash register will be automatically synchronized so that no single QR code can be scanned twice by different employees.

It’s that simple!

Simply download our scanning app to any device and start with the admission control. Thanks to the fast scans, none of the fans will miss the kick-off.

Customizable.

Not only the user interface is fully customizable, but also the functionality of the system. We are always open for the wishes of our customers. For example, if you need a feature that is currently not available, talk to us about it. If the requirement helps you and best of all other customers, we are always open to customize our software even more exactly to your needs and develop it further according to your specifications.

Thanks to the modular approach we have taken in developing the software, almost everything that has to do with ticketing can be implemented. No matter how big or small, we will discuss your individual needs at the initial consultation and then take them into account in the best possible way.

Fully responsive and mobile.

Mobility is also becoming more and more important when using ticketing software. Ticket sales are steadily increasing via mobile devices. We take this into account so that mobile applications are becoming more and more important for us as well. We develop our ticketing software so that it works better and better on mobile devices.

Cloud-based with high performance.

Our software for selling and managing sports tickets is completely cloud-based, so you can access our system anytime, anywhere. You don’t need to worry about hosting or maintenance, it’s all done.

We use high performance servers with multiple backup servers in case of technical problems, more than 99.95% uptime, no interruptions, highly effective caching and surge protection for traffic. All this means you can rely on our system to not let you down.

Infinitely scalable.

Whether you sell 10,000, 100,000 or 1,000,000 tickets, the software is designed to handle it. Because it’s cloud-based, all of our customers get access to the same powerful system. We never throttle bandwidth because we just don’t need it.

We are definitely in love!

Whether you want to sell tickets for a soccer stadium, a handball hall, a tennis tournament or an athletics event with events in several different stadiums, our ticketing software is up to the challenge.

The software also allows for easy implementation of live streams and donations. Contact tracking forms can be created quickly and integrated into the ticket purchase process. So you are prepared for the new normality for events!

Learn more about our solution?

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Get started with us now!

For more information on the topic of event ticketing software and prices, just contact us and get to know us and our software better.

Find the right ticketing system for your theater or concert hall.

Find the right ticketing system for your theater or concert hall. 2560 1443 egocentric Systems GmbH

Are you looking for a new ticket system for your theater?

Then the first question is: Are you ready to switch? There are literally dozen to choose from. But what criteria do you use to select the theater ticketing system that is suitable for your organization? How do you find the right ticketing provider? We have a few approaches for you.

First things first: can you love the ticketing system you work with?

Switching to a new ticketing system for your theater is not the hardest thing in the world. But it’s not a leisurely stroll in the park either. You don’t want to go without your historical data, so your old data has to be imported. A professional partner is the be-all and end-all when changing your systems.

As well your employees have to learn to work with the new system. Theater goers need to familiarize themselves with buying a ticket in new ways, etc.

Before you start choosing a new ticket system, you should therefore be clear about your requirements and take your time to look around the market. Hopefully it will help to conduct a comprehensive market research and thus get to know new, previously unknown companies, but also functionalities. We live in a time of rapid developments, in which young companies in particular often have rapid leaps in development. So do your research and be aware of what is important to you.

This is what matters before choosing the new ticketing system for your theatre.

 

Your requirements are clear, you have an overview over the market and you found a new ticketing software. Then it’s time to talk to your current ticketing provider. Check if they can meet your needs and are ready to respond to you. Perhaps the new function you are looking for is already on the roadmap of your current ticketing system provider. If your current provider can meet the requirements that you place on a modern theater ticketing system, there is no reason to switch!

But it is also possible that you get the feeling that you have exhausted all options of your current ticketing provider. Perhaps you have worked together for many years, your ticketing provider sees no reason to develop something new, because it has worked so far. Or you just want to get a breath of fresh air and are interested in innovative, modern and, above all, sales-promoting functions in your ticketing software.

If so, it is time to consider other systems and dig deeper into the exam.

Attention danger of errors! Try to avoid these mistakes for choosing a new ticketing software.

One of the biggest mistakes promoters make when choosing a theater ticketing system is simply to follow the recommendation of another theater. Sure, it’s an advantage to hear that another theater is mostly satisfied with the ticketing provider. However, such a recommendation usually says little about the functions and features of the ticketing software. Choosing a system that will perform the ticket functions you need is more important than anything else.

Define what the right ticketing system is able to do for your theater.

So the first step is to think about what you are looking for in a new ticket system for your theater.

For example, take part in conferences such as INTIX. This is the world’s largest meeting of the ticketing industry and the world’s best ticket providers gather to present their software. If it should be a bit smaller for the beginning, then we recommend the annual Ticketing Business Forum.

The ticketing industry has been meeting here for 8 years now for mutual exchange, exciting lectures and company presentations. A major advantage of this conference is that it now encompasses the entire ticketing ecosystem and topics such as digital marketing, pricing, analysis and CRM are also covered.

You can find further inspiration by simply looking at various providers of ticketing software for theaters, as recommended in the first section. Of course, you will find these primarily when searching on Google or other search engines. Many providers of software for ticket sales present their functionalities comprehensively on their respective websites.

If that’s not enough for you, just have a look at our demo shop. There you will also find a lot of different functionalities integrated into the various theater ticket shops.

Based on these impressions, you can certainly get a first picture of your individual requirements. You will surely find out more requirements if you deal more intensively with your current processes.

Take some time to do this, get your team and all the interfaces for ticketing within your theater together and consider what is good and what should be better. Take a critical look at your processes and ask yourself the crucial questions.

You should ask yourself these 10 questions regarding the ticketing system for your theatre.

  1. Do we want an in-house ticketing system or do we need a ticket seller?
  2. Is it better to put our own brand in the foreground with a white label ticketing system, or do we prefer to link to another ticketing portal?
  3. Does the ticketing system have to offer the selection and booking of seats?
  4. Do we want to collect donations?
  5. Can we increase our revenues through cross selling, such as the sales of merchandising items or drinks?
  6. Do we want to scan the theater ticket at the entrance?
  7. Can we bind our guests to us even better through subscription functionalities or memberships?
  8. Do we want control over advance booking fees?
  9. What are our best distribution channels? The sale at the box office? Our online shop? Or advance booking offices?
  10. Is it possible to increase our income through live streaming offers? Your current ticketing and CRM system may provide insights?

Always in view – the Road Map!

You may also find other features that you like as part of your market research. Or you have your own ideas and functionalities in your head that you want, but which are not yet available from any other ticketing provider. At egocentric Systems, for example, we are always interested in feedback from our customers and adapt the development roadmap of our ticket system to the wishes and ideas of our customers.

One thing is for sure, this process should create a set of requirements that you should share with potential ticketing providers via a traditional RFP process.

We always advise you to simply contact the system provider and ask openly and straightforwardly whether they can implement the requirements you place on your ticketing software. Pay close attention to the answers. If a system can’t do what you need, or if you feel like the company is just making promises, there is no point in continuing the conversation with that ticketing provider. Then it’s definitely better to go ahead and check out other providers.

Limit the choice of ticket providers and request software demonstrations.

If you find that some vendors are a good fit for your needs, the next logical step is a software demo. Here you can see the ticketing software in action and get a more detailed picture. Many providers now like to carry out a remote demo for your team, so that the effort is limited. Gather your team and let them ask all the questions. Remember to ask the provider for as many demonstrations of their ticketing software as you need. A reputable provider who is seriously interested in working together will patiently present down to the smallest detail.

Decide on the right theatre and concert ticketing partner.

After the functionalities demos have been completed, the price negotiations begin. The most current price models for ticketing software are presented in our blog post “4 different price models for ticketing software”.

But not only the price of the ticketing software is decisive. Also pay attention to service, support and documentation. Egocentric Systems, for example, offers extensive support for most ticketing functionalities both in its help portal and via the YouTube channel. Regardless of this, our support is also available by phone or for online sessions.

It is also important to find the right contract term and, if necessary, to negotiate additional agreements such as contingents for software development, data transfer, consulting hours or the provision of hardware in the contract.

We therefore recommend that you discuss all details about pricing, the respective services and the implementation schedule in detail with your selected ticketing partner and record everything in writing.

Once all of this has been clarified, nothing stands in the way of working together. Do you feel ready to change your ticketing system? Then you can let the ticketing provider draw up the contract. Then check it again in your own time, see whether all the points discussed are found again and then you can start.

Interest aroused?

You want to sell out your events independently and successfully?
Then test our innovative software solution for ticket sales without obligation.

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