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Whether more ticket sales, top event support or online ticketing – we will find the best solution for you in a 1:1 demo meeting.
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400+ organizers are already independent. Where are you?
„The ticketing solution from egocentric Systems is flexible, easy to use, self-explanatory and has a very good team behind it that provides friendly support and solves problems reliably.“
„The beauty of egocentric is that you’re not just a partner or a number, but you get the sense that you want to build something together.“
„For me, egocentric Systems means freedom in programming, open collaboration and great data exchange.“
“In addition to fair prices, egocentric Systems also offers a high degree of flexibility. We were able to map all our challenges [as a garden show] with the system.”
“egocentric Systems is a comprehensive and reliable ticketing system that offers great advantages in the white label sector and stands out from the crowd with its pay-what-you-can feature.”
- Do you offer anything else besides online ticketing?
Definitely! With us you get everything from a single source for your event success!
We have our roots in event ticketing, starting with white label ticket stores and a downstream ticketing system. But that was just the beginning! Today, we are your all-in-one partner who supports you with your events – with simple technology and services that have your back.In addition to our ticketing system, we offer you practical solutions such as the option of renting hardware for the box office and admission, support with the implementation of season tickets and on-event support, where our team takes care of everything for you on site. This leaves you more time for the essentials.
Our tools are flexible and versatile. They range from electronic access control, accreditation and work cards to mobile ordering solutions for food & beverage. They also include marketing tools that help you reach your audience. You can use each software individually or link them together, for example to use a central customer database. This way, you get a solution that fits your needs exactly.
- Are the products from egocentric Systems suitable for my events?
We support over 400 event organizers in the fields of art & culture, sports and live entertainment. If you would like inspiration on how the ticketing system from egocentric Systems can be used for you, then take a look at our success stories.
Due to the numerous possibilities of the software, we have found that it is best suited for organizers who sell at least 10,000 tickets per year. Here, the software integrates particularly seamlessly into existing structures. To ensure that our solutions are suitable for your events, our event experts will analyze your requirements and how our tools and services can best help you.
- Is there a test phase or demo version of the ticketing system?
To get to know the ticketing system and its features, we offer a live demonstration together with one of our event experts. An important prerequisite for this is a short 15-minute preliminary discussion in which we find out which functions are most useful for you. We then focus on these in the demo.
The live demo takes place individually on a 1:1 basis with our expert. You can register for this using the form on the contact page. The information you provide us with will be handled securely and confidentially.
- How long have you been around?
egocentric Systems was founded in November 2019. The founders come from the event ticketing industry and have extensive experience in ticketing software, ticket sales and event processes. This experience, gained through successful cooperation with well-known customers such as DTM, Six Day Berlin, Thüringer Bachwochen and the Beethovenfest Bonn, is fully incorporated into the development of our software for the benefit of our customers.
- Is there a mobile app for ticket sales and administration?
Yes, with the egocentric Systems app you can use any smartphone to validate your tickets at the entrance. The app is available free of charge in the Apple App Store and the Google Play Store (iOS | Android). The app also contains the following functions:
- Check-In & Check-Out QR/Barcode Scanner
- Simple time slot booking in real time
- Article sale on site
- Mobile ticket sales
- DSGVO-compliant data processing
- Display and manage guest lists live
- Monitor event and sales statistics in real time
- What training or tutorials are offered for using the system?
For quick answers, we offer all our customers comprehensive documentation, including video tutorials. These include:
The egocentric Systems Helpdesk combines FAQ’s, system setup guides and provides access to recordings from live training sessions and Q&As. Customers can also log in to submit support tickets and view their status. The helpdesk can be found at www.online-ticket.support
We also offer free live training sessions and Q&As for customers, which are conducted exclusively by our event experts. In these sessions, participants learn best practices for using the ticketing software and we answer their most pressing questions.
The egocentric Systems YouTube channel also offers access to a variety of short guided tutorials, which are particularly helpful during the introduction to the system. They show how to set up the various functions of the Event Manager and provide practical instructions on how to use the software optimally.
- What are the first steps if we choose you?
We make the implementation as smooth as possible. Our migration service consists of three steps:
1. Kick-off meeting: Here you get to know your personal contact and share the most important information about your events with us. An event expert will then set up the basic settings of the ticket system for you and you will receive the access data.
2. Setup & training: With the help of video instructions for the “first steps”, you will set up your first event and the ticket store. This process is accompanied by training sessions with our event experts. The customer portal is also available for support requests.
3. Go live of the ticket store: After publishing your ticket sales, you can add further articles, subscriptions or donation options to your offer to make it even more attractive. If required, in-house marketing experts can help you to increase the visibility of your store.