“Yes” to more data protection
As a customer of egocentric Systems GmbH, you receive the highest level of protection for your personal data. Compliance with the General Data Protection Regulation (GDPR) is central to us, supporting you as a provider of high-quality ticketing solutions and as a responsible data processor. We provide a secure and reliable digital platform that meets your needs while strengthening your customers’ trust.
We take the responsibility for protecting sensitive and personal data very seriously. Our processes and systems are designed to the highest data protection standards to help you run your events in compliance with the GDPR.
GDPR compliance
Our systems and processes are fully aligned with the requirements of the GDPR to ensure the protection of personal data.
We collect only the data strictly necessary to deliver our services, minimizing the risk of data misuse.
Data collected is used exclusively for specified, explicit, and legitimate purposes.
Our privacy practices are clearly communicated so you always know what data we collect and how we use it.
We use up-to-date encryption technologies and security protocols to protect your data against unauthorized access.
Our team receives regular training on data protection to ensure responsible handling of your data.
Answers at the ready
- Is the egocentric Systems ticketing system GDPR-compliant?
Yes! Our system is designed to operate in compliance with data protection regulations. In our helpdesk, we provide numerous notes and tips on what to consider and how to make your online ticket shop GDPR-compliant.
- What does the GDPR mean for events?
The General Data Protection Regulation (GDPR) governs the collection and processing of personal data in the EU and has been legally binding since May 25, 2018. Because data is also processed throughout the event journey—from ticket purchase to email reminders—the GDPR applies to event organizers as well.
The regulation sets out core principles such as data minimization, purpose limitation, transparency, and close collaboration with the data protection officer. It should be seen not only as a rulebook but also as an opportunity to earn your visitors’ trust. GDPR-compliant processing in the spirit of each individual is perceived as a safety factor and underscores your professionalism as an organizer.
- How can a ticketing system contribute to a GDPR-compliant event?
Secure transmission of visitor and sales data, appropriate encryption (web certificates), and a minimal attack surface for data theft characterize a GDPR-compliant ticket shop. Ensure that as much data as possible is processed within a single system and that you have full access and control over the datasets. Automatic rules for GDPR-compliant deletion of data are also an indicator of a professional solution.