Each museum creates a unique experience, has different requirements and, above all, very specific framework conditions. Ticketing, one of the many framework conditions, is an essential part of most museums. Within ticketing, museums use various features to ensure that everything runs smoothly and that visitors have a great experience. Do you want to know what features could help your museum? Through our cooperation with museums, we as specialists in the ticketing industry have the opportunity to coordinate precisely and understand what is important for this industry. In our experience, here are the five most sought-after features that we believe will help your museum succeed.
Automatic programming
If you have the same program every day, week, or month, it can be tedious to create the program manually over and over again. With an automatic scheduler, you can choose to create your exhibitions and events at a specific time and day. This makes it easier to create permanent exhibitions and other events so you can focus on other tasks.
Museum memberships
Memberships give your customers the opportunity to choose how much they feel connected to the museum. You can sell your customers a membership of 1 month, 3 months, 6 months or 1 year. Your visitors can then choose how many and which events they want to attend
You can add a membership to egocentric Systems by selecting it from the subscription type. Name the membership and add an assigned number of tickets. Select the duration and whether to apply the tickets per event or event date. If you want to discount your membership, you can also add this option.
Time-Slot Ticketing
Timed ticketing allows organizers to add tickets to specific categories assigned to specific time windows. This helps to regulate the flow of visitors, reduce long queues and overcrowding. In this way, you can not only improve the visitor experience, but also through timed ticketing you can control your visitor flows more efficiently. For example, if you have an exhibition with a limited number of participants in your museum, the exhibition will be unlocked by a limited ticket with the purchase of a main ticket.
Simply create a price list that meets the requirements of your home. These lists can be customized by price, range, and ticket type. Create multiple price lists and map them to the exhibitions for which you want to use timed ticketing.
The TimeD Ticketing Time Window Tool lets you view, track, and edit ticket availability in real time. When a time window is sold out, customers are notified during the selection process. This is used to prevent oversupply of your events.
Last but not least, our check-in manager allows you to see who is attending the event at a given time and check in by simply tapping a button on each person’s name.
Ticket add-ons
Offer a ticket add-on to customers who buy tickets to your museum to make the event even more attractive! Depending on the type of event, you have the opportunity to sell what you want by purchasing the main ticket. For example, would you like to sell an audio guide for a special exhibition? There are endless possibilities for you to sell in addition to your tickets!
To take advantage of this functionality, select an exhibition in egocentric Systems that you have created. Edit the issue by checking the box for the ticket add-on and naming the add-on that you want to sell during checkout. This feature increases your revenue and expands the range of products for a great visitor experience.
Fundraisers
Donors are an important group for museums, as they contribute to the overall success and financial security of museums. It is important that you maintain your relationships through automated contact and donation management. Automated communication helps to maintain the relationship between you and your donors intensively. In this way, you can also show your donors how much you appreciate their help. With fundraising campaigns, you can encourage your ticket buyers to donate for a specific purpose or area within your organization. For higher conversions, you can use egocentric Systems to attach a campaign to your events and donate and buy a ticket at the same time.
Advertising
Advertising can be an eye-catcher, especially if it is placed on your customer’s tickets. By advertising on your tickets, you have the opportunity to present your upcoming events, support local projects and highlight other information to inform the participants of your exhibitions. You can also sell sponsor packages to your event partners and view their ads on your tickets to thank them for their commitment.
Finding answers to the daily challenges of ticketing is facilitated by the integrated museum ticketing features of egocentric Systems. Each organization works differently, but can benefit from a number of features that help any museum succeed. Many of our museum customers use these features to reduce administrative overhead, increase revenue, and create a unique visitor experience. For us, it is important to provide our customers with a museum card software that allows them to use various unique functions that they can customize and tailor to their needs. With egocentric Systems, we have simplified the management of your tickets, donors, events and memberships for museums.