Order Management
for Events
Optimize your food & beverage inventory planning with In-seat Ordering and tap into numerous upselling opportunities. With an app for visitors and a web app for you as the organizer, your order management becomes a true revenue booster.
Mobile Ordering for Happy Guests
No app download needed! Simply scan the QR code at the seat and start ordering.
Pay in-app and have your order delivered to your seat or pick it up.
What is In-seat Ordering for Events?
In-seat Ordering means ordering items on your phone and having them delivered directly to your seat during an event. Alternatively, orders can be picked up at the food counter after a push notification.
A streamlined order process minimizes queues and waiting times. Your fans stay in the moment and receive their orders as quickly as possible—boosting the overall event experience. Early studies show In-seat Ordering improves event experience by 76%.
With egocentric Systems’ solution for your F&B order management, you don’t just implement a mobile ordering process—you also leverage the many advantages of the web app: never miss an order thanks to a simple order overview, plan inventory reliably with top sellers using sales statistics, and tailor products to your audience while bundling them into attractive packages.
Order Management Software for Event Catering
Save yourself overworked catering staff and frustrated fans! With an in-seat ordering system, you ease peak-time pressure during breaks, keep ordering frequency high throughout the entire event, and ultimately drive more revenue with the best possible experience.
Concerts
Sports Clubs
Stadium Events
Small Festivals
What you need for your F&B order management
One solution with every feature! And you can expect more exciting capabilities in regular updates.
Digitize your F&B offering
Create as many products as you like with just a few clicks. Choose from numerous ready-made notices (18+, allergens, etc.) and set inventory levels.
Leverage insights on top sellers
The integrated CRM makes it easier to manage existing and new contact data. Insights into purchasing behavior help you tailor your offering to the fans.
Create purchase incentives via push
With push notifications to your fans’ smartphones, you can not only inform them about order status but also promote tailored discounts at the right time. Marketing activation straight into your guests’ pockets!
Order Management for Events
You pay a small usage fee for the order management software in the form of a subscription. By default, we use an annual cycle; monthly billing is also possible on request.
- ✓ Web app for order management & inventory planning
- ✓ Unlimited users
- ✓ Ordering app for your fans
- ✓ Unlimited events
- ✓ Create items & menus
- ✓ Integrated CRM
- ✓ Scan function for purchase verification
- ✓ Individual design customizations (white label)
- ✓ One price
- ✓ No hidden costs/fees
How In-seat Ordering works
Inventory your products and create menus.
Make your individual product selection and set your own prices! This gives you a quick overview of your stock levels and lets you react fast if something runs low.
Create single items or entire menus for your event. Numerous preconfigured fields—such as description, quantity, allergens, 18+ notice, and more—make product overviews easier for you and your team.
Choose more transparent inventory management through pre-orders.
Give part of your fanbase free access to your ordering app. You can brand it individually to ensure a professional appearance.
Your fans can choose from your food & beverage selection and place pre-orders. This service is a great differentiator and upgrades the event experience even before the event starts.
Pre-orders also show you which products are in high demand. That gives you more predictability so you can adjust your assortment accordingly—reducing miscalculations and stocking your inventory smarter than ever.
Order, pay, pick up or get it delivered.
Your fans are directed to the app store via QR code or can create an account at any time. Once the app is open, drinks, snacks, and even merchandise can be added to the cart with a few taps. Guests don’t even have to leave their seats to order and pay.
After purchase, all orders appear neatly in the order management software at the food counter for your catering team. Staff can focus on preparation and check or update the order status at any time. The dashboard provides real-time information so no order gets lost.
No queues or missed highlights.
Depending on preference, visitors can choose between pickup or delivery to their seat. Both options reduce annoying wait times, letting your fans enjoy the event without interruption.
Mix-ups are excluded, because each order can be verified via QR code. Your service team simply scans it at pickup or seat delivery.
Analyze buying behavior with report templates.
Within the catering order management software, you can analyze order data via the integrated CRM system. This simplifies contact management and gives you an omnichannel view of your visitors.
In addition, evaluations reveal best sellers. You can feed top-seller insights into planning for the next event—continuously optimizing your inventory.
We’re your reliable partner.
Organizers from culture, sports, and entertainment work successfully with us.
Wow Event Moments
Get in touch now and our event experts will show you the order management software with no obligation.
