Ticketing

Beiträge rund um den Verkauf Deiner Veranstaltungstickets

Verkauf von Sporttickets mit der Software von egocentric Systems

Fall in love with our software for selling sports tickets.
Fall in love with our software for selling sports tickets. 2560 1707 egocentric Systems GmbH

Fall in love with our software for selling sports tickets.

Ok, so falling in love might be a bit exaggerated. But we can promise you that when it comes to innovative and feature-rich software for selling sports tickets, there is not a much comparable software on the market. Our ticket platform is innovative, affordable, adaptable and an easy to use software solution.

We have developed many functions especially in cooperation with organizers and promoters of sports events.
Our ticketing software can be used to manage tickets for sporting and major events, leagues and more.
It has a large number of functions that an effective ticket system for sports events must have.


We understand you and your event.

We understand the challenges that organizers face when selling tickets and have adapted our software solution to meet these challenges. And we also know that, especially in sports, the focus on costs is very important.

That’s why we have concentrated on developing our ticketing software in such a way that it is easy to use and as cost-effective as possible. In fact, it is so cost-effective that it pays off everyone who uses it.

But more about that later…

Main features of our sports ticket management software.

Our ticketing system is packed with powerful features designed to make ticket sales as smooth as possible. Below are just a few of the outstanding features. But if you want to learn more about any of these features, just book a demo and we will advise you individually.

Contact us

The cost-effective way to sell tickets.

You are free to determine your own advance booking fee. You will receive 100% of this fee and can easily generate additional revenue. As a handball club you can charge an advance booking fee for your online ticket sales. Your buyers know these from other suppliers, but in this case they will be completely yours. The amount we charge per ticket is far below the industry standard and is lower than many of our competitors.

Intuitive design.

Both the front-end and back-end design, as well as the layout of our ticketing software for sporting events, is designed to be easy to use. While the functionality of the system is complex and powerful, the user interface has been designed to be minimal and intuitive.

Our ticketing system for sports event organizers.

Although we offer training on how to use the system, we find that usually only minimal training is required. Features such as our interactive seating plan help customers navigate through a virtual representation of the stadium and find the best tickets for them. Our user-friendly store plugin can be easily integrated into any website, allowing you to sell tickets through your own white label ticket store.

Easy access control on match day.

On match day you can be sure that there will be no bottlenecks when the crowds arrive. Each ticket will have its own unique QR code which, when scanned, will tell your security staff whether it is a valid ticket or not. Sales through your cash register will be automatically synchronized so that no single QR code can be scanned twice by different employees.

It’s that simple!

Simply download our scanning app to any device and start with the admission control. Thanks to the fast scans, none of the fans will miss the kick-off.

Customizable.

Not only the user interface is fully customizable, but also the functionality of the system. We are always open for the wishes of our customers. For example, if you need a feature that is currently not available, talk to us about it. If the requirement helps you and best of all other customers, we are always open to customize our software even more exactly to your needs and develop it further according to your specifications.

Thanks to the modular approach we have taken in developing the software, almost everything that has to do with ticketing can be implemented. No matter how big or small, we will discuss your individual needs at the initial consultation and then take them into account in the best possible way.

Einfach mobil Tickets verkaufen mit der Ticketing Software von egocentric Systems für Sportevents
Schnelle und übersichtliche Auswahl von Tickets dank responsiven Design
Eine Benutzeroberfläche im Design Deiner Marke dank White Label Technologie

Fully responsive and mobile.

Mobility is also becoming more and more important when using ticketing software. Ticket sales are steadily increasing via mobile devices. We take this into account so that mobile applications are becoming more and more important for us as well. We develop our ticketing software so that it works better and better on mobile devices.

Get in touch

Cloud-based with high performance.

Our software for selling and managing sports tickets is completely cloud-based, so you can access our system anytime, anywhere. You don’t need to worry about hosting or maintenance, it’s all done.

We use high performance servers with multiple backup servers in case of technical problems, more than 99.95% uptime, no interruptions, highly effective caching and surge protection for traffic. All this means you can rely on our system to not let you down.

Infinitely scalable.

Whether you sell 10,000, 100,000 or 1,000,000 tickets, the software is designed to handle it. Because it’s cloud-based, all of our customers get access to the same powerful system. We never throttle bandwidth because we just don’t need it.

We are in love!

Whether you want to sell tickets for a soccer stadium, a handball hall, a tennis tournament or an athletics event with events in several different stadiums, our ticketing software is up to the challenge.

The software also allows for easy implementation of live streams and donations. Contact tracking forms can be created quickly and integrated into the ticket purchase process. So you are prepared for the new normality for events!

Get started with us now!

For more information on the topic of event ticketing software and prices, just contact us and get to know us and our software better.

Write us a message
Tipps und Hinweise zur Auswahl eines Ticketing Systems für Theater oder Konzerthaus

Find the right ticketing system for your theater or concert hall.
Find the right ticketing system for your theater or concert hall. 2560 1443 egocentric Systems GmbH

Are you looking for a new ticket system for your theater?

Then the first question is: Are you ready to switch? There are literally dozen to choose from. But what criteria do you use to select the theater ticketing system that is suitable for your organization? How do you find the right ticketing provider? We have a few approaches for you.

First things first: can you love the ticketing system you work with?

Switching to a new ticketing system for your theater is not the hardest thing in the world. But it’s not a leisurely stroll in the park either. You don’t want to go without your historical data, so your old data has to be imported. A professional partner is the be-all and end-all when changing your systems.

As well your employees have to learn to work with the new system. Theater goers need to familiarize themselves with buying a ticket in new ways, etc.

Before you start choosing a new ticket system, you should therefore be clear about your requirements and take your time to look around the market. Hopefully it will help to conduct a comprehensive market research and thus get to know new, previously unknown companies, but also functionalities. We live in a time of rapid developments, in which young companies in particular often have rapid leaps in development. So do your research and be aware of what is important to you.

This is what matters before choosing the new ticketing system for your theatre.

 

Your requirements are clear, you have an overview over the market and you found a new ticketing software. Then it’s time to talk to your current ticketing provider. Check if they can meet your needs and are ready to respond to you. Perhaps the new function you are looking for is already on the roadmap of your current ticketing system provider. If your current provider can meet the requirements that you place on a modern theater ticketing system, there is no reason to switch!

But it is also possible that you get the feeling that you have exhausted all options of your current ticketing provider. Perhaps you have worked together for many years, your ticketing provider sees no reason to develop something new, because it has worked so far. Or you just want to get a breath of fresh air and are interested in innovative, modern and, above all, sales-promoting functions in your ticketing software.

If so, it is time to consider other systems and dig deeper into the exam.

Attention danger of errors! Try to avoid these mistakes for choosing a new ticketing software.

One of the biggest mistakes promoters make when choosing a theater ticketing system is simply to follow the recommendation of another theater. Sure, it’s an advantage to hear that another theater is mostly satisfied with the ticketing provider. However, such a recommendation usually says little about the functions and features of the ticketing software. Choosing a system that will perform the ticket functions you need is more important than anything else.

Define what the right ticketing system is able to do for your theater.

So the first step is to think about what you are looking for in a new ticket system for your theater.

For example, take part in conferences such as INTIX. This is the world’s largest meeting of the ticketing industry and the world’s best ticket providers gather to present their software. If it should be a bit smaller for the beginning, then we recommend the annual Ticketing Business Forum.

The ticketing industry has been meeting here for 8 years now for mutual exchange, exciting lectures and company presentations. A major advantage of this conference is that it now encompasses the entire ticketing ecosystem and topics such as digital marketing, pricing, analysis and CRM are also covered.

You can find further inspiration by simply looking at various providers of ticketing software for theaters, as recommended in the first section. Of course, you will find these primarily when searching on Google or other search engines. Many providers of software for ticket sales present their functionalities comprehensively on their respective websites.

If that’s not enough for you, just have a look at our demo shop. There you will also find a lot of different functionalities integrated into the various theater ticket shops.

Beispielansicht eines Ticketshops von egocentric Systems - Seite Oeffnungszeiten
Beispielansicht eines Ticketshops von egocentric Systems - Seite Preise und Tickets
Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen Detailansicht
Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen mit Time Tickets und Zeitfensterauswahl
Beispielansicht eines Ticketshops von egocentric Systems - Warenkorbmit Cross-Selling Option
Beispielansicht eines Ticketshops von egocentric Systems - Warenkorb
Beispielansicht eines Ticketshops von egocentric Systems - Veranstaltungsseite
Beispielansicht eines Ticketshops von egocentric Systems - Detailansicht

Based on these impressions, you can certainly get a first picture of your individual requirements. You will surely find out more requirements if you deal more intensively with your current processes.

Take some time to do this, get your team and all the interfaces for ticketing within your theater together and consider what is good and what should be better. Take a critical look at your processes and ask yourself the crucial questions.

You should ask yourself these 10 questions regarding the ticketing system for your theatre.

  1. Do we want an in-house ticketing system or do we need a ticket seller?
  2. Is it better to put our own brand in the foreground with a white label ticketing system, or do we prefer to link to another ticketing portal?
  3. Does the ticketing system have to offer the selection and booking of seats?
  4. Do we want to collect donations?
  5. Can we increase our revenues through cross selling, such as the sales of merchandising items or drinks?
  6. Do we want to scan the theater ticket at the entrance?
  7. Can we bind our guests to us even better through subscription functionalities or memberships?
  8. Do we want control over advance booking fees?
  9. What are our best distribution channels? The sale at the box office? Our online shop? Or advance booking offices?
  10. Is it possible to increase our income through live streaming offers? Your current ticketing and CRM system may provide insights?

Always in view – the Road Map!

You may also find other features that you like as part of your market research. Or you have your own ideas and functionalities in your head that you want, but which are not yet available from any other ticketing provider. At egocentric Systems, for example, we are always interested in feedback from our customers and adapt the development roadmap of our ticket system to the wishes and ideas of our customers.

One thing is for sure, this process should create a set of requirements that you should share with potential ticketing providers via a traditional RFP process.

We always advise you to simply contact the system provider and ask openly and straightforwardly whether they can implement the requirements you place on your ticketing software. Pay close attention to the answers. If a system can’t do what you need, or if you feel like the company is just making promises, there is no point in continuing the conversation with that ticketing provider. Then it’s definitely better to go ahead and check out other providers.

Limit the choice of ticket providers and request software demonstrations.

If you find that some vendors are a good fit for your needs, the next logical step is a software demo. Here you can see the ticketing software in action and get a more detailed picture. Many providers now like to carry out a remote demo for your team, so that the effort is limited. Gather your team and let them ask all the questions. Remember to ask the provider for as many demonstrations of their ticketing software as you need. A reputable provider who is seriously interested in working together will patiently present down to the smallest detail.

Decide on the right theatre and concert ticketing partner.

After the functionalities demos have been completed, the price negotiations begin. The most current price models for ticketing software are presented in our blog post “4 different price models for ticketing software”.

But not only the price of the ticketing software is decisive. Also pay attention to service, support and documentation. Egocentric Systems, for example, offers extensive support for most ticketing functionalities both in its help portal and via the YouTube channel. Regardless of this, our support is also available by phone or for online sessions.

It is also important to find the right contract term and, if necessary, to negotiate additional agreements such as contingents for software development, data transfer, consulting hours or the provision of hardware in the contract.

We therefore recommend that you discuss all details about pricing, the respective services and the implementation schedule in detail with your selected ticketing partner and record everything in writing.

Once all of this has been clarified, nothing stands in the way of working together. Do you feel ready to change your ticketing system? Then you can let the ticketing provider draw up the contract. Then check it again in your own time, see whether all the points discussed are found again and then you can start.

Interest aroused?

You want to sell out your events independently and successfully?
Then learn more about our innovative software solution for ticket sales.

Get in touch
Titelbild zum Thema Schließung Lockdown wegen Covid19

How to protect your visitors with timed ticketing.
How to protect your visitors with timed ticketing. 2043 1364 egocentric Systems GmbH

Tips how you can save your revenues after the quarantine with timed ticketing.

The time has come, since May 11, 2020, the shutdown has been loosened in almost every state. Shopping centers, amusement parks, zoos, but also gyms and restaurants can be visited. So the economy is starting up again and our lives are getting back to normal. However, there will still be limitations and access to shops and restaurants will be restricted to a certain number of people.

As part of the reopening, there will be new rules and you have to follow a hygienic routine. Distance will play a major role for all of us in order to prevent further infections. The number of visitors who are allowed to stay in one room at the same time will be limited to a certain number of visitors per square meter.

We, at egocentric Systems, strive with all of our innovations to develop functions with which you can optimize your daily processes and sell more tickets! This also applies to our integrated timed ticketing options. This gives you functions with which you can easily manage your available free slots.

Less queues – more sales.

Due to the remaining and necessary restrictions, we will have to work with some changes in the upcoming months. The implementation of the hygiene rules has already resulted in long lines in front of businesses. Your customers with annual cards or subscriptions have to wait at the door until a guest leaves. The waiting time will be too long for guests and there will be a negative impact on your business. Either way, the result is unhappy guests and lost revenue. We are looking for solutions to escape this hardship. So, we have recognized an opportunity in this, where many museums and exhibitions are already familiar with in order to sell their museum tickets.

 

With time tickets, our software enables you to sell defined time slots. So you can sell your guests defined time slots for special exhibitions, tours, lectures or other events. Furthermore, you can use this great function, just as well, to direct visitor flows. Our time tickets are a perfect ticketing tool to secure your sales. At the same time, you can respond to the necessary restrictions in the context of the Corona crisis. By booking time-controlled tickets through your online shop, you solve the problem of the large number of visitors. Use the time slots provided to ensure that your guests comply with the applicable distance rules and avoid long queues. Let your visitors simply select the time window for the respective day during online ticket sales and, thus, optimize visitor flows.

YOUR BENEFITS WITH TIMED TICKETING.

  • Easy setup of time slots, quick duplication for further opening days in advance or automatic setup via our program planner.
  • Management and planning of visitor flows through a specific exhibition or tour and avoidance of overcrowding, time slot management.
  • Protection against overbooking and prevention of overlapping time windows
  • Real time viewing, tracking and processing of your tickets.
  • Quick view of guest lists with the help of the Check-In Manager for each time period.

Our ticket shop software. Your style.

EXAMPLE VIEW OF A TICKETSHOP

Beispielansicht eines Ticketshops von egocentric Systems - Detailansicht

Beispielshop · Startseite · Detailansicht

Beispielansicht eines Ticketshops von egocentric Systems - Veranstaltungsseite

Beispielshop · Seite Veranstaltungen

Beispielansicht eines Ticketshops von egocentric Systems - Warenkorb

Beispielshop · Warenkorb

Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen mit Time Tickets und Zeitfensterauswahl

Beispielshop · Seite Veranstaltung mit Time Ticket

Beispielansicht eines Ticketshops von egocentric Systems - Warenkorbmit Cross-Selling Option

Beispielshop · Warenkorb mit Cross-Selling Option

Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen Detailansicht

Beispielshop · Seite Veranstaltung Detailansicht

Beispielansicht eines Ticketshops von egocentric Systems - Seite Oeffnungszeiten

Beispielshop · Seite Oeffnungszeiten

Beispielansicht eines Ticketshops von egocentric Systems - Seite Preise und Tickets

Beispielshop · Seite Preise und Tickets mit Ticketübersicht

EVEN MORE FUNCTIONALITY!

As already mentioned, we at egocentric Systems are convinced that technology should help people. For this reason, we have been developing tools with which you can improve the experience of your customers. Booking time slots is only one way so our software can optimize sales at your box office. We can do much more. At the same time, you may use the integrated marketing functionalities to increase the number of visitors and to offer your guests a smooth event experience.


Start with us now!

For more information about great opportunities to advertise your event online, just contact us and get to know us and our software better.

Contact now
Titelbild. Alte Kinotafel mit Beschriftung zur Coronakrise.

Survive Corona Crisis. 10 things you can do as a promoter now.
Survive Corona Crisis. 10 things you can do as a promoter now. 2560 1707 egocentric Systems GmbH

Survive corona crisis. 10 things you can do as a promoter now.

Cultural and sports businesses are in a difficult and uncertain phase due to the corona crisis. It will be a great test for the entire industry as well as our society. After the federal and state governments adopted comprehensive measures, such as a ban on mass events, from March 16, 2020 to contain the corona virus, it became dark in the once very busy event venues. Without a doubt, it was a very necessary step, but what will come in the next months to theaters and opera houses, sports clubs, artists, freelancers, technicians and employees in the event sector can only be roughly guessed at the moment. However, the fact is, that we are all facing a very difficult time. The whole industry has no choice but to get creative so that the lights don’t go out in the end.

We support you! In this blog post you will find a selection of ideas on what you can do to make the most of your time and get through the Corona crisis in the best possible way.

Collect donations! #hold together

OFFERS THE POSSIBILITY TO DONATE YOUR REFUND.

As a result of the necessary cancellations, many organizers are faced with an high amount of refunds due, which will definitely cause major financial problems. Given that almost every venue depend on ticket revenues to survive, the public’s goodwill is vital to keeping the institutions alive. In times like these, cohesion and mutual support are often very important and have an immense importance. In this respect, broad support from ticket buyers is very likely. So don’t be shy and offer your ticket buyers to donate the ticket price to enable your event location to survive the Corona crisis.

OFFER A CONSIDERATION FOR DONATIONS.

Do not only collect donations, also offer your visitors an equivalent if they do not reclaim the ticket price they have already paid. These could be very different things and your creativity is certainly even greater than ours. So here are just a few suggestions: In return, offer an exclusive question and answer session with your director, your artists, the team or the management. Take the audience backstage, let them participate in exclusive “behind the scenes” sessions, offer them special house tours by your artists or exchange tickets for vouchers with special offers for the post-Corona crisis time.

SELL MEMBERSHIPS.

A good way to get an injection of money is to sell memberships. Through this you can give your audience the opportunity, e.g. to receive particularly popular premier tickets in advance or to get special discounts on tickets. In addition, in connection with membership, you can offer invitations to premieres or special events, or link a membership with a special communication channel, a certain number of bonus points, limited program booklets or other giveaways. Using these options will definitely result in a win-win situation for organizers and customers.

SELL MERCHANDISING ITEMS.

Use the many possibilities that merchandising articles offer and your audience will thank you with sales. Concentrate either on the sale of stocks or set up a special edition with the clearly stated purpose of supporting you during this difficult time of the Corona crisis. Good examples come from sports such as the campaign against COVID-19 from the Dynamo Dresden football club active in the 2nd Bundesliga Germany. Most organizers already have their own online shop and can quickly generate sales. For all others, egocentric Systems offers a ready-made solution that is ready within a short time and can be used for sales. If you are looking for suppliers for items available at short notice, our merchandising team will be happy to help. Just speak to us directly.

P.S.: Our partner egocentric Merchandising will be happy to assist you on the subject of fan article production. From A for autograph card, T for T-shirts to Z for zip bag, the product range offers everything your heart desires. Did you know that the team prints in Germany?

INTERACT WITH YOUR AUDIENCE.

Daily contact with other people is as normal for us as the daily commute to work. So it is not surprising for most of us that the lack of interaction with other people is one of the biggest problems. In addition, the focus of many people is shifting. That is why it is very important to be remembered. Find ways to take action with your audience. Offer interactive content! A number of options for this are online meetings, interactive quiz duels between your artists or employees and the audience, invent new screenplays online or create cool stories.

OFFER SHOWS AND PERFORMANCES ONLINE.

The show must go on! What has long been common for sporting events is now also coming to the cultural sector – the livestream. More and more organizers are broadcasting the latest news, house tours or recorded performances through your channels. This is a very good way to stay in touch with fans and other interested parties. Unfortunately, it is not yet possible to market live streams like regular events. But that will change. We are currently developing a way to stream events live and sell tickets. Beyond that, there are additional income opportunities after the theater reopens. Sold-out pieces find additional viewers or fans from far away online, but still have the opportunity to be there live. The Corona crisis can also pave new paths for your future.

OFFER GAME MANUScripts.

Even if your viewers don’t have the opportunity to watch a full play or production, they’re still interested in culture during this Corona crisis. Maybe they even have a lot more free time than in the normal hustle and bustle of everyday life. Offer your audience playback scripts and let them see your world a little more than usual. Of course, this applies not only to scripts, but also to screenplays, theater instructions and general books on the subject.

USE SOCIAL MEDIA.

Social networks are more present than ever before. Use your social media channels to connect artists and viewers. Shout out what your worries and fears are, what ideas you have and what opportunities there are for your audience to support you. At a time when social contacts are rare and only the focus is on the virtual world, social media is a good tool. Use your reach, but there are also great Facebook groups – like the coronavirus group in the UK theater industry – that provide hourly updates on situations and advice. It is more important than ever to make sure that people are not mentally isolated. Therefore, communicate and share in your life!

WORK ON YOUR TO DO LIST AND CREATE NEWSLETTER.

At the moment we all don’t know when things will return to normal. But every break requires a restart. It is therefore extremely important to be prepared for a new beginning. In the best case, use the time and maintain your customer database. Push through the long overdue check for contact duplicates or create the customer group selections that you have long wanted to work through. The planning of the next marketing campaign can now also be processed in peace. Stay in touch with your target group and regularly create newsletters, maybe for the next few months if there is time for it. Don’t forget to offer your customers the opportunity to subscribe to newsletters.

LOOK STRAIGHT AHEAD!

Despite the corona crisis – there is light at the end of the tunnel! Everything may look uncertain at the moment, but resilience will only keep the industry going. It is never too early to think about where the light can be found at the end of the tunnel. We all cannot prevent the event venues from being closed at the moment, but we can make the most of the time and are already thinking about restarting. Do tasks that you wanted to do for a long time, deal intensively with preparations for various tasks, e.g. the tender that you had wanted to do for a long time. Use the time to exchange information with other houses online and read into things that you have long wanted to know. Or just use the time to get to know the innovative white label ticketing software from egocentric Systems 😉

And that shouldn’t be enough in these times. We want #together and have created the best entry for you with the soliticket.de project to get through the crisis in the best possible way!

Start with us now!

For more information about great opportunities to advertise your event online, just contact us and get to know us and our software better.

Contact now
Know your customers with the integrated CRM system of the Event Manager from egocentric Systems

CRM – Customer Relationship Management. More than just a database.
CRM – Customer Relationship Management. More than just a database. 2560 2214 egocentric Systems GmbH

THE TICKETING OF THE FUTURE
DEVELOPED IN DRESDEN.

The ticketing of the future is developing in Dresden. One of the important topics for modern and future-oriented ticketing is the topic of customer relationship management – in short, CRM. With this management tool from egocentric Systems you discover the uniqueness of your guests, fans and visitors.

YOUR CUSTOMER’S UNIQUENESS.

Every person is unique and therefore wants to be addressed individually. If you want to sustainably strengthen the relationship with your guests and increase your sales significantly, you should know your customers. You can make your business even more successful by returning visitors, selling higher ticket categories and subscription tickets or by means of merchandising articles and secure sales through food and drinks sold in advance.

Keywords such as “360 ° customer view“, “customer journey” or “CRM”, which come up again and again in this context, are at best only buzzwords in daily meetings without good expertise. We at egocentric Systems support you with our many years of experience in ticketing and event management to fill these terms with life and to drive your business forward.

We see CRM as much more than just a piece of software. For us, CRM is a philosophy that extends deeply into all areas along the customer journey. This is the only way to really get a comprehensive view of your visitors, to get to know their wishes and to use the respective potential even more.

If you want to promote higher ticketing sales, the sale of your merchandising articles and increase your catering turnover, then it is best to get to know our event manager better today. Our event manager has a new and improved CRM system. So you understand your customers down to the smallest detail.

A CRM MANAGER WITH MANY POSSIBILITIES.

With the CRM system from egocentric Systems you can see the total sales of your customers at a glance. You not only have the historical sales data and interests of your customers available, but all the information you need for successful marketing. Complete the respective customer profiles by storing several addresses and maintain two full contacts with individual email addresses per customer number. Collect all the information you need as an organizer from your guests in five additional, user-defined fields. Manage how you can get in touch with your customers. With the help of the integrated relationship management, you can easily connect customer accounts. With this function you can e.g. Represent relationship relationships and use the rating system to categorize customers quickly and easily according to your respective criteria.

Thanks to Event Manager, you know everything about your customers and can quickly and easily make selections, set up automatic mailings, start campaigns or integrate external tools such as Mailchimp.

Privacy. The be-all and end-all of today’s CRM systems.

CRM is an integral part of marketing and customer service, so data protection must not be neglected. Data protection is a top priority for us too. Marketing consent, double opt-in procedures and compliance with the General Data Protection Regulation (GDPR) are a matter of course.

If you want to increase the efficiency and effectiveness of your measures and significantly improve the product experience of your guests, fans and members, then you should work with the event manager from egocentric Systems. We promise you will be satisfied with the result: enthusiastic guests, even more loyal fans and significantly higher sales in ticketing, merchandising and F&B.

Turn your guests into fans!

Passende Ticketing Features für das neue Jahr 2020

Happy New Features – great news for the new year.
Happy New Features – great news for the new year. 1920 1027 egocentric Systems GmbH

First of all, we wish you a happy, healthy and above all successful New Year!

Also in 2020, we will expand our cloud-based event ticketing software with features that support you in your business. One of the greatest things about projects as diverse as ours is that we learn a lot about what is important to our customers and their guests. These testimonials help us to implement the individual requirements for a modern ticketing software solution even better.

Our commonality of being able to offer a user the best possible experience and leaving a positive feeling drives us hour after hour – again this year. We look forward to receiving your feedback, suggestions for improvement or ideas for new features of our software solution in 2020.

We made two major feature developments in the past year with the support of the collected feedback. We find these features so great that we will present them in more detail in the first blog post 2020.

egocentric systems donations

egocentric systems donations

The global donation widget feature.

We have created an optimized donation button. For the purpose of online fundraising, you can add them anywhere on your website. What’s especially cool about this is that your customers never have to leave your website, the donation is SSL-protected and it only needs three steps to donate! In plain language: your customers click on the “Donate Now” button, enter an amount and they are redirected to enter the payment information. You can hardly donate any faster. The setup for you is also very simple. A thank you letter and a donation receipt with tax number will be sent automatically by e-mail. As an organizer, you will immediately receive an e-mail informing you about the receipt of a donation and the collection of customer data. By the way, this donation function can also be added to the check-out process during ticket purchase or event registration.

egocentric systems box office

egocentric systems box office

The bonus and gift card feature.

The egocentric Systems event manager can now also manage third-party bonus, gift, or premise cards. This great feature allows you to manage a customer account balance or a gift card balance. Based on a unique identification number, the assignment is easy for you. This allows you to purchase voucher cards that your customer has from a third party (e.g. Groupon) or a partner business – the option to sell tickets or merchandising items is sensational for you as a retailer.

Of course, you can also act with this feature yourself. Create a virtual payment card or certificate for your customer. Why the whole thing? With this great new feature, you can credit points or cash balances to a customer account. These are available as a reward – for marketing purposes, or as compensation, e.g. after a postponed concert, helpful for your business. With this credit, your customers can then pay in your shop, as well as at pre-sale points or at the box office. Your customers will love you for this opportunity!

And what do you say, doesn’t the new year start with great news? We wish you a good start and many new, satisfied customers with our new features!

egocentric systems mobile ticketing

4 advantages selling tickets directly from your own website – White Label Ticketing.
4 advantages selling tickets directly from your own website – White Label Ticketing. 1920 1080 egocentric Systems GmbH

Curious how you as an organizer can sell tickets directly from your website? By selling tickets directly on your website you can not only reach a wider audience, but also make the most of your own sales channel and save money.
Here are four benefits of selling tickets through your own website. Read you can increase your profits with a white label ticketing solution.

Practical for the buyer

Studies show that the fewer clicks required to buy an item, the more purchases are made. If potential customers are on your website, it is therefore all the more convenient for them to buy tickets if they are not forwarded first.
This is especially important when customers are browsing your website, as they are likely to find out about your upcoming events, choose tour dates, view the program, or otherwise find event information, and so that you are already thinking about buying tickets and are interested in your events.
With the various online sales functions of egocentric Systems, such as B. “Subscribers & Memberships” that offer a series of benefits for your regular customers will greatly simplify the buying experience of your customers and thus inevitably increase ticket sales.

Minimal cash costs and cost reduction

By switching to online ticketing and using your own white label ticketing shops, you can not only increase your ticket sales, but also significantly reduce costs. You can not only save very expensive pre-sale and service fees, but also significantly reduce your personnel costs at the box office. In addition, when your customers purchase via the online shop, they can enjoy functionalities such as “share payment” and the simple “ticket exchange”. At the same time, your customer sees all historical purchases in his profile and can simply retrieve his tickets before the event. If you don’t want to enter data, you can easily and conveniently shop as a guest.

White Label Ticketing – Never be redirected to another website

If you as the organizer sell tickets through a ticket service provider, the customer is usually redirected to his website. Tickets are purchased in the ticket provider’s shop. However, opening a new website can cause unnecessary confusion for your customers and cause them to cancel their purchases. For this reason, we offer white label ticketing software. Our plug-in is easily integrated and the ticket shop looks like part of your website. The customer has no media breaks and the cancellation rate drops significantly. Your customer also has a much more enjoyable shopping experience and the customer data stays with you and not with a third-party ticket seller.

Customizable Shop Plug-In

In addition to redirecting to another website, it can also confuse customers if an integrated shop is formatted differently or does not fit into the overall picture of the website. This may discourage customers from buying tickets or lead to cancellation.
With the customizable plug-in of the eventmanager from egocentric Systems, you can easily adapt your shop plug-in to the rest of your website and create a seamless transition between the website and the shop plug-in. It works for your customers as if you use a completely own ticket shop and your guests will never know that you actually use the ticket system from egocentric Systems.

egocentric Systems helps you to take advantage of the four mentioned, but also much more advantages if you sell tickets directly form your website. Not only do you save money at the box office and get a comprehensive white label ticketing system, but you’ll probably also attract new customers, boost ticket sales and be a bit more independent.

With unique functions such as time slots for guided tours, where you can set variable admission times, and the choice of whether you set up a hall plan or allow the customer free space, as well as the comprehensive CRM functionalities, you can as an organizer faster and easier to sell tickets than ever before.

Back to top
GDPR Cookie Consent with Real Cookie Banner