Ticketing

Beiträge rund um den Verkauf Deiner Veranstaltungstickets

Tipps und Hinweise zur Auswahl eines Ticketing Systems für Theater oder Konzerthaus

Find the right ticketing system for your theatre or concert hall
Find the right ticketing system for your theatre or concert hall 2560 1443 egocentric Systems GmbH

Are you looking for a new ticket system for your theater or concert hall? Then the first question you should ask yourself is: Are you ready to switch? There are literally dozens of ticketing systems for theaters to choose from. But what criteria do you use to choose the best ticketing software for your theater? How do you find the right ticketing provider? We have a few approaches for you – our guide will help you make the right decision.

Digital newcomer to online ticketing?

In addition to an introduction to the software, you can use all common and digital ticket types at egocentric Systems.

Ticketing for theatres
Top view on a theatre hall with visitors

First things first: is your theater ready for a change?

Switching to a new ticketing system for your theater is not the most difficult thing in the world. But it’s not a leisurely stroll in the park either. You don’t want to do without your historical data, so your old data has to be imported. A professional partner is the be-all and end-all when switching systems.

Points such as the acceptance of your employees towards a new system as well as the reorientation of your customers in the front end must also be taken into account. Your visitors will have to familiarize themselves with buying a ticket in a new way and long-time employees may need a little more convincing to want to work with the new backend.

So before you start choosing a new ticketing system, be clear about your requirements, or those of your company, and take your time to look around the market. It often helps to carry out a comprehensive market analysis and get to know new, perhaps previously unknown companies and functionalities. We live in a time of rapid developments, in which young companies in particular often make rapid leaps in development. Therefore, take a good look and be clear about what is important to you and your environment.

This is important before choosing a new ticketing system for your theatre.

Your requirements are clear, you have researched the market and found your new ticketing software. Now it’s important to talk to your current ticketing provider. Check whether they can meet your needs and are willing to listen to you. Perhaps the new feature you are looking for is already on the roadmap of your current ticketing system provider. If your current provider can meet the requirements you have for a modern theater ticketing system, there is no reason to move!

However, you may also feel that you have exhausted all the options offered by your current ticketing provider. Perhaps you have been working together for many years and your ticketing provider sees no reason to develop something new, because after all, it has worked so far? Or maybe you simply want to breathe new life into your ticketing software and are looking for innovative, modern and, above all, sales-boosting functions.

If this is the case, it’s time to consider other systems and take a closer look.

Unhappy with the support from your ticketing provider?

At egocentric Systems, you will receive support for all your ticketing needs, right through to full on-site event support.

Ticketing for theatres

Beware of errors! Avoid making this mistake when choosing new ticketing software for your theatre.

One of the biggest mistakes promoters make when choosing a theater ticketing system is to simply follow the recommendation of another theater. Sure, it is beneficial to hear that another theater is generally satisfied with the ticketing provider. However, such a recommendation usually says little about the functions and features of the ticketing software. Choosing a system that fulfills the ticketing functions you need is more important than anything else.

Define what the right ticketing system must be able to do for your theatre

So the first step is to think about what you are looking for in a new ticketing system for your theatre.

Take part in conferences such as INTIX, for example. This is the world’s largest gathering of the ticketing industry and brings together the world’s best ticket providers to present their software. If you prefer something smaller to start with, we recommend the annual Ticketing Business Forum.

This is where the ticketing industry has been meeting for 8 years now to exchange ideas, listen to exciting presentations and showcase companies. A major advantage of this conference is that it now encompasses the entire ticketing ecosystem and also covers topics such as digital marketing, pricing, analyses and CRM.

You can find further inspiration by simply taking a look at various providers of ticketing software for theaters, as recommended in the first section. Of course, you will find these first and foremost by searching via Google or other search engines. Many providers of ticketing software provide a comprehensive description of their functionalities on their respective websites.

If that’s not enough for you, just take a look at our Demo Shop. There you will also find many different functionalities integrated into the various theater ticket stores.

Demo Ticketshop for a theatre or opera
Recommendations on an event page
Rest stock of tickets with a ticketshop widget by egocentric Systems
Upcoming events shown with the ticketshop list widget by egocentric Systems
Shop plugin for online sales of products

Based on these impressions, you can certainly get an initial idea of your individual requirements. You are sure to find out more requirements if you take a closer look at your current processes.

Take some time to do this, get your team and all the ticketing interfaces within your theater together and think about what is good and what should be better. Take a critical look at your processes and ask yourself the crucial questions.

You should ask yourself these 10 questions about the ticketing system for your theatre

  1. Do we want an inhouse ticketing system or do we need a ticket vendor?
  2. Is it better to put our own brand in the foreground with a white label ticketing system, or would we rather link to a third-party ticketing portal?
  3. Does the ticketing system need to offer seat selection and booking?
  4. Do we want to collect donations?
  5. Can we increase our revenue through cross-selling, such as the sale of merchandising items or drinks?
  6. Do we want to scan theatre tickets at the entrance?
  7. Do we want control over advance booking fees?
  8. What are our best distribution channels? Sales at the box office? Our online store? Or advance booking offices?
  9. Is there an opportunity to increase our income through live streaming offers?
  10. Are our current ticket sales modern and up-to-date and do they meet our customers’ needs?

Always in sight – the road map!

You may also find other functions that you like as part of your market research. Or you may have your own ideas and functionalities in mind that you would like to see, but which are not yet available from any other ticketing provider. We at egocentric Systems, for example, are always interested in feedback from our customers and adapt the development road map of our ticketing system to the wishes and ideas of our customers.

One thing is for sure, this process should create a set of requirements that you should share with potential ticketing vendors via a traditional RFP process.

Our advice here is always to simply contact the system provider and ask openly and straightforwardly whether they can implement the requirements you have for your ticketing software. Pay close attention to the answers. If a system can’t do what you need, or you have the feeling that the company is just making promises, there is no point in continuing the conversation with this ticketing provider. Then it is definitely better to move on and check out other providers.

Choose the right theatre and concert ticketing partner for you

Once you and your team are functionally clear and know that you have found the right ticketing system for your theater, it’s time to negotiate prices. We have presented the most common pricing models for ticketing software in our blog “4 different pricing models for ticketing software”. egocentric Systems, for example, offers extensive support for most ticketing functionalities both in its helpdesk and via the YouTube channel. Regardless of this, our support is also available by phone or for online sessions.

It is also important to find the right contract term and, if necessary, to negotiate additional agreements such as quotas for software development, data transfer, consulting hours or the provision of hardware in the contract. We therefore recommend that you discuss all details regarding pricing, the respective services and the implementation schedule in detail with your external ticketing partner and put everything in writing.

Once all of this has been clarified, nothing stands in the way of a collaboration. Do you feel ready to change your ticketing system? Then you can have the ticketing provider draw up the contract. Then check it again at your leisure, see if all the points discussed are included and then you’re ready to go.

No magic – simply the right solution in culture ticketing

Make sure that your theatre or opera house sells out quickly with the right mix of software, hardware and advice from our event experts.

Get to know us
Wissensstoff zu ähnlichen Themen
Concert Hall which shows the seats and guests from the top
THEATRE & OPERA

All in one ticketing for culture

READ NOW
Two men at the cash desk of an event, tickets are handed over
TICKETING | 6 MIN READING TIME

Successfully integrate a new event ticketing system

READ NOW
Orange lifebuoy on the wall symbolises data security at events
TICKETING | 8 MIN READING TIME

DSGVO for event organisers: how secure is your ticket shop?

READ NOW
Titelbild zum Thema Schließung Lockdown wegen Covid19

How to protect your visitors with timed ticketing.
How to protect your visitors with timed ticketing. 2043 1364 egocentric Systems GmbH

Tips how you can save your revenues after the quarantine with timed ticketing.

The time has come, since May 11, 2020, the shutdown has been loosened in almost every state. Shopping centers, amusement parks, zoos, but also gyms and restaurants can be visited. So the economy is starting up again and our lives are getting back to normal. However, there will still be limitations and access to shops and restaurants will be restricted to a certain number of people.

As part of the reopening, there will be new rules and you have to follow a hygienic routine. Distance will play a major role for all of us in order to prevent further infections. The number of visitors who are allowed to stay in one room at the same time will be limited to a certain number of visitors per square meter.

We, at egocentric Systems, strive with all of our innovations to develop functions with which you can optimize your daily processes and sell more tickets! This also applies to our integrated timed ticketing options. This gives you functions with which you can easily manage your available free slots.

Less queues – more sales.

Due to the remaining and necessary restrictions, we will have to work with some changes in the upcoming months. The implementation of the hygiene rules has already resulted in long lines in front of businesses. Your customers with annual cards or subscriptions have to wait at the door until a guest leaves. The waiting time will be too long for guests and there will be a negative impact on your business. Either way, the result is unhappy guests and lost revenue. We are looking for solutions to escape this hardship. So, we have recognized an opportunity in this, where many museums and exhibitions are already familiar with in order to sell their museum tickets.

 

With time tickets, our software enables you to sell defined time slots. So you can sell your guests defined time slots for special exhibitions, tours, lectures or other events. Furthermore, you can use this great function, just as well, to direct visitor flows. Our time tickets are a perfect ticketing tool to secure your sales. At the same time, you can respond to the necessary restrictions in the context of the Corona crisis. By booking time-controlled tickets through your online shop, you solve the problem of the large number of visitors. Use the time slots provided to ensure that your guests comply with the applicable distance rules and avoid long queues. Let your visitors simply select the time window for the respective day during online ticket sales and, thus, optimize visitor flows.

YOUR BENEFITS WITH TIMED TICKETING.

  • Easy setup of time slots, quick duplication for further opening days in advance or automatic setup via our program planner.
  • Management and planning of visitor flows through a specific exhibition or tour and avoidance of overcrowding, time slot management.
  • Protection against overbooking and prevention of overlapping time windows
  • Real time viewing, tracking and processing of your tickets.
  • Quick view of guest lists with the help of the Check-In Manager for each time period.

Our ticket shop software. Your style.

EXAMPLE VIEW OF A TICKETSHOP

Beispielansicht eines Ticketshops von egocentric Systems - Detailansicht

Beispielshop · Startseite · Detailansicht

Beispielansicht eines Ticketshops von egocentric Systems - Veranstaltungsseite

Beispielshop · Seite Veranstaltungen

Beispielansicht eines Ticketshops von egocentric Systems - Warenkorb

Beispielshop · Warenkorb

Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen mit Time Tickets und Zeitfensterauswahl

Beispielshop · Seite Veranstaltung mit Time Ticket

Beispielansicht eines Ticketshops von egocentric Systems - Warenkorbmit Cross-Selling Option

Beispielshop · Warenkorb mit Cross-Selling Option

Beispielansicht eines Ticketshops von egocentric Systems - Seite Veranstaltungen Detailansicht

Beispielshop · Seite Veranstaltung Detailansicht

Beispielansicht eines Ticketshops von egocentric Systems - Seite Oeffnungszeiten

Beispielshop · Seite Oeffnungszeiten

Beispielansicht eines Ticketshops von egocentric Systems - Seite Preise und Tickets

Beispielshop · Seite Preise und Tickets mit Ticketübersicht

EVEN MORE FUNCTIONALITY!

As already mentioned, we at egocentric Systems are convinced that technology should help people. For this reason, we have been developing tools with which you can improve the experience of your customers. Booking time slots is only one way so our software can optimize sales at your box office. We can do much more. At the same time, you may use the integrated marketing functionalities to increase the number of visitors and to offer your guests a smooth event experience.


Start with us now!

For more information about great opportunities to advertise your event online, just contact us and get to know us and our software better.

Contact now
Titelbild. Alte Kinotafel mit Beschriftung zur Coronakrise.

Survive Corona Crisis. 10 things you can do as a promoter now.
Survive Corona Crisis. 10 things you can do as a promoter now. 2560 1707 egocentric Systems GmbH

Survive corona crisis. 10 things you can do as a promoter now.

Cultural and sports businesses are in a difficult and uncertain phase due to the corona crisis. It will be a great test for the entire industry as well as our society. After the federal and state governments adopted comprehensive measures, such as a ban on mass events, from March 16, 2020 to contain the corona virus, it became dark in the once very busy event venues. Without a doubt, it was a very necessary step, but what will come in the next months to theaters and opera houses, sports clubs, artists, freelancers, technicians and employees in the event sector can only be roughly guessed at the moment. However, the fact is, that we are all facing a very difficult time. The whole industry has no choice but to get creative so that the lights don’t go out in the end.

We support you! In this blog post you will find a selection of ideas on what you can do to make the most of your time and get through the Corona crisis in the best possible way.

Collect donations! #hold together

OFFERS THE POSSIBILITY TO DONATE YOUR REFUND.

As a result of the necessary cancellations, many organizers are faced with an high amount of refunds due, which will definitely cause major financial problems. Given that almost every venue depend on ticket revenues to survive, the public’s goodwill is vital to keeping the institutions alive. In times like these, cohesion and mutual support are often very important and have an immense importance. In this respect, broad support from ticket buyers is very likely. So don’t be shy and offer your ticket buyers to donate the ticket price to enable your event location to survive the Corona crisis.

OFFER A CONSIDERATION FOR DONATIONS.

Do not only collect donations, also offer your visitors an equivalent if they do not reclaim the ticket price they have already paid. These could be very different things and your creativity is certainly even greater than ours. So here are just a few suggestions: In return, offer an exclusive question and answer session with your director, your artists, the team or the management. Take the audience backstage, let them participate in exclusive “behind the scenes” sessions, offer them special house tours by your artists or exchange tickets for vouchers with special offers for the post-Corona crisis time.

SELL MEMBERSHIPS.

A good way to get an injection of money is to sell memberships. Through this you can give your audience the opportunity, e.g. to receive particularly popular premier tickets in advance or to get special discounts on tickets. In addition, in connection with membership, you can offer invitations to premieres or special events, or link a membership with a special communication channel, a certain number of bonus points, limited program booklets or other giveaways. Using these options will definitely result in a win-win situation for organizers and customers.

SELL MERCHANDISING ITEMS.

Use the many possibilities that merchandising articles offer and your audience will thank you with sales. Concentrate either on the sale of stocks or set up a special edition with the clearly stated purpose of supporting you during this difficult time of the Corona crisis. Good examples come from sports such as the campaign against COVID-19 from the Dynamo Dresden football club active in the 2nd Bundesliga Germany. Most organizers already have their own online shop and can quickly generate sales. For all others, egocentric Systems offers a ready-made solution that is ready within a short time and can be used for sales. If you are looking for suppliers for items available at short notice, our merchandising team will be happy to help. Just speak to us directly.

P.S.: Our partner egocentric Merchandising will be happy to assist you on the subject of fan article production. From A for autograph card, T for T-shirts to Z for zip bag, the product range offers everything your heart desires. Did you know that the team prints in Germany?

INTERACT WITH YOUR AUDIENCE.

Daily contact with other people is as normal for us as the daily commute to work. So it is not surprising for most of us that the lack of interaction with other people is one of the biggest problems. In addition, the focus of many people is shifting. That is why it is very important to be remembered. Find ways to take action with your audience. Offer interactive content! A number of options for this are online meetings, interactive quiz duels between your artists or employees and the audience, invent new screenplays online or create cool stories.

OFFER SHOWS AND PERFORMANCES ONLINE.

The show must go on! What has long been common for sporting events is now also coming to the cultural sector – the livestream. More and more organizers are broadcasting the latest news, house tours or recorded performances through your channels. This is a very good way to stay in touch with fans and other interested parties. Unfortunately, it is not yet possible to market live streams like regular events. But that will change. We are currently developing a way to stream events live and sell tickets. Beyond that, there are additional income opportunities after the theater reopens. Sold-out pieces find additional viewers or fans from far away online, but still have the opportunity to be there live. The Corona crisis can also pave new paths for your future.

OFFER GAME MANUScripts.

Even if your viewers don’t have the opportunity to watch a full play or production, they’re still interested in culture during this Corona crisis. Maybe they even have a lot more free time than in the normal hustle and bustle of everyday life. Offer your audience playback scripts and let them see your world a little more than usual. Of course, this applies not only to scripts, but also to screenplays, theater instructions and general books on the subject.

USE SOCIAL MEDIA.

Social networks are more present than ever before. Use your social media channels to connect artists and viewers. Shout out what your worries and fears are, what ideas you have and what opportunities there are for your audience to support you. At a time when social contacts are rare and only the focus is on the virtual world, social media is a good tool. Use your reach, but there are also great Facebook groups – like the coronavirus group in the UK theater industry – that provide hourly updates on situations and advice. It is more important than ever to make sure that people are not mentally isolated. Therefore, communicate and share in your life!

WORK ON YOUR TO DO LIST AND CREATE NEWSLETTER.

At the moment we all don’t know when things will return to normal. But every break requires a restart. It is therefore extremely important to be prepared for a new beginning. In the best case, use the time and maintain your customer database. Push through the long overdue check for contact duplicates or create the customer group selections that you have long wanted to work through. The planning of the next marketing campaign can now also be processed in peace. Stay in touch with your target group and regularly create newsletters, maybe for the next few months if there is time for it. Don’t forget to offer your customers the opportunity to subscribe to newsletters.

LOOK STRAIGHT AHEAD!

Despite the corona crisis – there is light at the end of the tunnel! Everything may look uncertain at the moment, but resilience will only keep the industry going. It is never too early to think about where the light can be found at the end of the tunnel. We all cannot prevent the event venues from being closed at the moment, but we can make the most of the time and are already thinking about restarting. Do tasks that you wanted to do for a long time, deal intensively with preparations for various tasks, e.g. the tender that you had wanted to do for a long time. Use the time to exchange information with other houses online and read into things that you have long wanted to know. Or just use the time to get to know the innovative white label ticketing software from egocentric Systems 😉

And that shouldn’t be enough in these times. We want #together and have created the best entry for you with the soliticket.de project to get through the crisis in the best possible way!

Start with us now!

For more information about great opportunities to advertise your event online, just contact us and get to know us and our software better.

Contact now
Know your customers with the integrated CRM system of the Event Manager from egocentric Systems

CRM – Customer Relationship Management. More than just a database.
CRM – Customer Relationship Management. More than just a database. 2560 2214 egocentric Systems GmbH

THE TICKETING OF THE FUTURE
DEVELOPED IN DRESDEN.

The ticketing of the future is developing in Dresden. One of the important topics for modern and future-oriented ticketing is the topic of customer relationship management – in short, CRM. With this management tool from egocentric Systems you discover the uniqueness of your guests, fans and visitors.

YOUR CUSTOMER’S UNIQUENESS.

Every person is unique and therefore wants to be addressed individually. If you want to sustainably strengthen the relationship with your guests and increase your sales significantly, you should know your customers. You can make your business even more successful by returning visitors, selling higher ticket categories and subscription tickets or by means of merchandising articles and secure sales through food and drinks sold in advance.

Keywords such as “360 ° customer view“, “customer journey” or “CRM”, which come up again and again in this context, are at best only buzzwords in daily meetings without good expertise. We at egocentric Systems support you with our many years of experience in ticketing and event management to fill these terms with life and to drive your business forward.

We see CRM as much more than just a piece of software. For us, CRM is a philosophy that extends deeply into all areas along the customer journey. This is the only way to really get a comprehensive view of your visitors, to get to know their wishes and to use the respective potential even more.

If you want to promote higher ticketing sales, the sale of your merchandising articles and increase your catering turnover, then it is best to get to know our event manager better today. Our event manager has a new and improved CRM system. So you understand your customers down to the smallest detail.

A CRM MANAGER WITH MANY POSSIBILITIES.

With the CRM system from egocentric Systems you can see the total sales of your customers at a glance. You not only have the historical sales data and interests of your customers available, but all the information you need for successful marketing. Complete the respective customer profiles by storing several addresses and maintain two full contacts with individual email addresses per customer number. Collect all the information you need as an organizer from your guests in five additional, user-defined fields. Manage how you can get in touch with your customers. With the help of the integrated relationship management, you can easily connect customer accounts. With this function you can e.g. Represent relationship relationships and use the rating system to categorize customers quickly and easily according to your respective criteria.

Thanks to Event Manager, you know everything about your customers and can quickly and easily make selections, set up automatic mailings, start campaigns or integrate external tools such as Mailchimp.

Privacy. The be-all and end-all of today’s CRM systems.

CRM is an integral part of marketing and customer service, so data protection must not be neglected. Data protection is a top priority for us too. Marketing consent, double opt-in procedures and compliance with the General Data Protection Regulation (GDPR) are a matter of course.

If you want to increase the efficiency and effectiveness of your measures and significantly improve the product experience of your guests, fans and members, then you should work with the event manager from egocentric Systems. We promise you will be satisfied with the result: enthusiastic guests, even more loyal fans and significantly higher sales in ticketing, merchandising and F&B.

Turn your guests into fans!

Passende Ticketing Features für das neue Jahr 2020

Happy New Features – great news for the new year.
Happy New Features – great news for the new year. 1920 1027 egocentric Systems GmbH

First of all, we wish you a happy, healthy and above all successful New Year!

Also in 2020, we will expand our cloud-based event ticketing software with features that support you in your business. One of the greatest things about projects as diverse as ours is that we learn a lot about what is important to our customers and their guests. These testimonials help us to implement the individual requirements for a modern ticketing software solution even better.

Our commonality of being able to offer a user the best possible experience and leaving a positive feeling drives us hour after hour – again this year. We look forward to receiving your feedback, suggestions for improvement or ideas for new features of our software solution in 2020.

We made two major feature developments in the past year with the support of the collected feedback. We find these features so great that we will present them in more detail in the first blog post 2020.

egocentric systems donations

egocentric systems donations

The global donation widget feature.

We have created an optimized donation button. For the purpose of online fundraising, you can add them anywhere on your website. What’s especially cool about this is that your customers never have to leave your website, the donation is SSL-protected and it only needs three steps to donate! In plain language: your customers click on the “Donate Now” button, enter an amount and they are redirected to enter the payment information. You can hardly donate any faster. The setup for you is also very simple. A thank you letter and a donation receipt with tax number will be sent automatically by e-mail. As an organizer, you will immediately receive an e-mail informing you about the receipt of a donation and the collection of customer data. By the way, this donation function can also be added to the check-out process during ticket purchase or event registration.

egocentric systems box office

egocentric systems box office

The bonus and gift card feature.

The egocentric Systems event manager can now also manage third-party bonus, gift, or premise cards. This great feature allows you to manage a customer account balance or a gift card balance. Based on a unique identification number, the assignment is easy for you. This allows you to purchase voucher cards that your customer has from a third party (e.g. Groupon) or a partner business – the option to sell tickets or merchandising items is sensational for you as a retailer.

Of course, you can also act with this feature yourself. Create a virtual payment card or certificate for your customer. Why the whole thing? With this great new feature, you can credit points or cash balances to a customer account. These are available as a reward – for marketing purposes, or as compensation, e.g. after a postponed concert, helpful for your business. With this credit, your customers can then pay in your shop, as well as at pre-sale points or at the box office. Your customers will love you for this opportunity!

And what do you say, doesn’t the new year start with great news? We wish you a good start and many new, satisfied customers with our new features!

egocentric systems mobile ticketing

4 advantages selling tickets directly from your own website – White Label Ticketing.
4 advantages selling tickets directly from your own website – White Label Ticketing. 1920 1080 egocentric Systems GmbH

Curious how you as an organizer can sell tickets directly from your website? By selling tickets directly on your website you can not only reach a wider audience, but also make the most of your own sales channel and save money.
Here are four benefits of selling tickets through your own website. Read you can increase your profits with a white label ticketing solution.

Practical for the buyer

Studies show that the fewer clicks required to buy an item, the more purchases are made. If potential customers are on your website, it is therefore all the more convenient for them to buy tickets if they are not forwarded first.
This is especially important when customers are browsing your website, as they are likely to find out about your upcoming events, choose tour dates, view the program, or otherwise find event information, and so that you are already thinking about buying tickets and are interested in your events.
With the various online sales functions of egocentric Systems, such as B. “Subscribers & Memberships” that offer a series of benefits for your regular customers will greatly simplify the buying experience of your customers and thus inevitably increase ticket sales.

Minimal cash costs and cost reduction

By switching to online ticketing and using your own white label ticketing shops, you can not only increase your ticket sales, but also significantly reduce costs. You can not only save very expensive pre-sale and service fees, but also significantly reduce your personnel costs at the box office. In addition, when your customers purchase via the online shop, they can enjoy functionalities such as “share payment” and the simple “ticket exchange”. At the same time, your customer sees all historical purchases in his profile and can simply retrieve his tickets before the event. If you don’t want to enter data, you can easily and conveniently shop as a guest.

White Label Ticketing – Never be redirected to another website

If you as the organizer sell tickets through a ticket service provider, the customer is usually redirected to his website. Tickets are purchased in the ticket provider’s shop. However, opening a new website can cause unnecessary confusion for your customers and cause them to cancel their purchases. For this reason, we offer white label ticketing software. Our plug-in is easily integrated and the ticket shop looks like part of your website. The customer has no media breaks and the cancellation rate drops significantly. Your customer also has a much more enjoyable shopping experience and the customer data stays with you and not with a third-party ticket seller.

Customizable Shop Plug-In

In addition to redirecting to another website, it can also confuse customers if an integrated shop is formatted differently or does not fit into the overall picture of the website. This may discourage customers from buying tickets or lead to cancellation.
With the customizable plug-in of the eventmanager from egocentric Systems, you can easily adapt your shop plug-in to the rest of your website and create a seamless transition between the website and the shop plug-in. It works for your customers as if you use a completely own ticket shop and your guests will never know that you actually use the ticket system from egocentric Systems.

egocentric Systems helps you to take advantage of the four mentioned, but also much more advantages if you sell tickets directly form your website. Not only do you save money at the box office and get a comprehensive white label ticketing system, but you’ll probably also attract new customers, boost ticket sales and be a bit more independent.

With unique functions such as time slots for guided tours, where you can set variable admission times, and the choice of whether you set up a hall plan or allow the customer free space, as well as the comprehensive CRM functionalities, you can as an organizer faster and easier to sell tickets than ever before.

egocentric systems mobile ticketing

How the event manager of egocentric Systems can make life easier for organizers.
How the event manager of egocentric Systems can make life easier for organizers. 1920 1080 egocentric Systems GmbH

The event manager of egocentric Systems is one of the most advanced ticket management platforms in the industry. The software from egocentric Systems not only already has a variety of important functions for an organizer, egocentric Systems is constantly developing new features together with its partners, which will help you as an organizer to meet the growing to meet the requirements of the industry.

Our Dresden-based team has more than 23 years of experience in ticketing business, not just on the software developer’s website. The years of experience are also based on many exciting years on the part of the organizer. We use this knowledge to focus on your ego and to develop software that fits exactly to your needs.

Below are just some of the improvements egocentric Systems has made to its system in recent weeks and months. For a more detailed explanation or demonstration, please contact your egocentric Systems representative at: info@egocentric-systems.de

Server Upgrade: To meet the growing demands and provide the best possible performance for your ticket buyers, an upgrade to a server with larger bandwidth capacity has recently taken place. This has led to a noticeable increase in the speed of our event manager.
Custom templates: Thermal, laser, and e-tickets can now be customized using HTML formatting. This allows all organizers to overwrite the default template, change the font size, and customize the layout. A preview function shows what the layout will look like before the tickets are printed. This function can be found under “Setup” by clicking on “Events” and then on “Settings”.

Mini-Calendar: Our ticket platform now has a calendar widget that can be viewed on the organizer’s websites. This mini-calendar can be embedded in any page. When you click on a date with an event, the customer is redirected to a ticket page that displays only the events of that particular day. You can find this function under “Setup” by clicking on “White Label” and then on “Widgets”.

Printable seat plans: Last but not least, our developers have completed a frequently requested feature that allows customers to print out their seating plans. The experience gained from the first weeks of use clearly shows how much this feature supports the design and furnishing of hall plans. We are very happy if we can help you with this.

Back to top
GDPR Cookie Consent with Real Cookie Banner